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Route 9 Nissan

Westborough, MA

4.8
175 Reviews
At Route 9 Nissan, we proudly serve Nissan car shoppers and owners throughout the Northborough and North Grafton, MA, areas. We welcome you to start by browsing our wide selection of new and used Nissan SUVs, trucks, and sedans. As you explore more about our Nissan dealership in Westborough, MA, feel free to contact us with any questions!
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273 Turnpike Road

Westborough, MA

01581

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Showing 175 reviews

June 06, 2025

Service department was excellent from making appointment to finish. Friendly and polite. Pretty prompt and efficient More

by DEBR5140
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Jun 11, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

June 05, 2025

Poor service , not sure why ask $1300 for a simple thing where I did that fix from out side at almost half price . I had to pay for diagnostic $215 when I already knew the issue by scanning with my own scan More

by MD.HAQUE646
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Route 9 Nissan responded

Here at Route 9 Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 960-6605 to discuss ways we can better serve you in the future. thank you for taking the time to leave us feedback about your experience with us.

May 30, 2025

The fedd sad let ship had a lot of really nice cars to choose from. The sales people were friendly and very helpful. They made the whole process very easy. More

by deemac1265
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Elvis and Josh in Finance.
May 31, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

May 30, 2025

Easy to book appointment online and over phone as well. Kevin provided all information's about the service and offered a replacement vehicle until the service gets completed. Servicing here been a smooth p More

by PRASADVLR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 05, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

May 30, 2025

Good service and very professionalthey! I Highly ghly recommend Nissan Route 9 they are the best! More

by mayllar
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : An employee that speaks Spanish. He is the best!!!!
Jun 05, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

May 29, 2025

Kevin handled my initial visit to diagnose the problem and the follow-up appt. for service/repair very efficiently. It was helpful to arrange the appt. via text. And the loaner vehicle was available as More

by eaglesjay
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Domenic Plati
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 28, 2025

Love doing business w the westborough route 9 Nissan. Always pleasant. Service from beginning to end is superb!!! More

by yildthang84
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 30, 2025 -

Route 9 Nissan responded

We're so glad that we were able to go above and beyond your expectations! If you have any further questions, please give us a call. We're always happy to help!

May 26, 2025

Made it so easy and convenient for us No stress purchase. Been a customer for many years More

by TABTESS
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 23, 2025

Calvin helped me with setting up my paying with my bank account. He had a lot of patience and took the time to help me understand how to make payments on my phone. More

by cathy15832001
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you, and have a fantastic day!

May 23, 2025

Excellent service and very knowledgeable staff and update you with all the work progress they’ve done to the vehicle More

by anton.keleni
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Route 9 Nissan responded

Anton, we are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

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