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Route 9 Nissan - Service Center

Westborough, MA

4.8
128 Reviews

128 Reviews of Route 9 Nissan - Service Center

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August 18, 2025

complete confidence in the personnel and workmanship. They are professional in every aspect of the operation More

by JWRAMSEY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you have any further questions, please give us a call. We're always happy to help!

August 17, 2025

I wasn't explained how to remove the nail that was in the tyre and only gave option to replace all 4 tyres. Because I didn't choose to replace the tyres, the response to me when I arrived at the service cen More

by srikrishna.kn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Kevin Manning
1.0
This rating includes all reviews, with more weight given to recent reviews.
Malinda Lawton
1.0
This rating includes all reviews, with more weight given to recent reviews.
Christine White
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Samir
Aug 19, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave us feedback about your experience with us. Here at Route 9 Nissan, we are always looking for ways to improve; we appreciate your input. If you would be willing, we would like to have you contact our manager at (508) 960-6605 to discuss ways we can better serve you in the future.

August 17, 2025

Had new tires installed. Good price and good service. Use this facility for most service on my older Nissan Maxima. More

by barryquist
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Luis
Aug 19, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please give us a call. We're always happy to help!

August 15, 2025

Got appointment for oil change with very quick notice. .. And was in and out of there within an hour More

by fishkett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 19, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for leaving us this response!

August 13, 2025

They were so accommodating and they have a cozy atmosphere! They explained me about my car maintanance and they were so amazing! More

by alasurilla08
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Calvin Brown
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 15, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Please don't hesitate to reach out if there's anything additional we can do for you.

August 13, 2025

I was greeted at the service desk by Luis, Service Advisor. He was courteous and professional. More

by OLIVERSTAR2021
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ruiz
Aug 15, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! If you have any further questions, please don't hesitate to reach out!

August 12, 2025

After arrival,service was started and completed in good time frame.....all personnel were very courteous and respectful..... would advise others to use this dealership! More

by JAMAZZ47
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 12, 2025 -

Route 9 Nissan responded

Thank you for taking the time to leave a review for us at Route 9 Nissan. We're happy we could meet your expectations! We look forward to your next visit! Take care!

August 10, 2025

I have used other service centers and this particular one is trustworthy and honesty. I have always felt that consider my best interest. More

by melanie.salort
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Fifi Haji
5.0
This rating includes all reviews, with more weight given to recent reviews.
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Route 9 Nissan responded

We are so pleased you enjoyed your visit to Route 9 Nissan! Please don't hesitate to reach out if there's anything additional we can do for you.

August 09, 2025

Fast, friendly, efficient, polite, knowledgeable. The facility is clean with nice places to sit and enjoy coffee and watch tv while you wait. More

by SNOLAN927
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

August 06, 2025

Always pleasant, friendly, fast, efficient and trustworthy. When I call for service I am always given a time that I prefer to come in. More

by mmcginty69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kevin Manning
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 11, 2025 -

Route 9 Nissan responded

Thank you again for taking the time to let us know how we did. We hope you have a great day! Thank you again for the great review!