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Rowe Westbrook

Westbrook, ME

4.5
1,077 Reviews

91 Main St

Westbrook, ME

04092

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Showing 1,077 reviews

October 01, 2021

Quick and easy sale, great communication. A a a a a a a a a More

by bcyr84
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
October 01, 2021

Matt is very knowledgeable and personable and we felt he was honest—all very important, desirable qualities. More

by gsp1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Valle, Matthew Inglis
September 27, 2021

Matt was great and really helpful to me in getting the Santa Fe I wanted. Rowe Westbrook offers great service from start to finish of the process. Thanks! More

by Ayo A.
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
September 23, 2021

I just tried to call Rowe Ford about my bill from a spark plug, The Works Oil change and new lug nuts on Tuesday of this week. I was charged for SHOP SUPPLIES ($47.97) and OTHER PARTS ($24.00). Am I paying f More

by Hazel3488
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Anthony Hessert
Sep 23, 2021 -

Rowe Westbrook responded

Hello Hazel3488 - Here at Rowe Westbrook, we take all customer concerns seriously and we work towards a resolution promptly because we choose not to have any unhappy customers. By now you should have received a call from the Rowe Westbrook Service Manager, Chris Dalphonse. He will be the person that will make things right for you. If he has not called already, please allow him a few minutes of your time so that he can resolve your concerns in a timely manner. Thank you. Dean Swindler - Digital Marketing Manager - The Rowe Auto Group.

September 18, 2021

I reached out to Mark, as I was dissatisfied with the service department’s assessment of my situation/disabled vehicle (Wed 7/21 11a, “it’s in dispatch for this week but most likely won’t be looked at un More

by Nicknappi123
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Camp, Chris Dalponse, Jess Malone
September 05, 2021

It would seem that they did not want my business. The truck I looked at was the f350 supercab lariat which had a sticker price of 68 thousand and change. Rowe put a plow on it and brought price up to 77 More

by shamlin2
Recommend Dealer
No
Employees Worked With
Lou Couture
Sep 17, 2021 -

Rowe Westbrook responded

Hello Shamlin2 - The amount to be financed with the plow and all of the sales tax, title and fees included came to nearly $73,000. The vehicle is being sold with the plow and the decision had been made to not remove it. We're sorry that we could not meet your needs and payment range with the plow included. We appreciate your giving us the opportunity to try to earn your business.

Sep 17, 2021 -

shamlin2 responded

It’s funny that I went to Rowe auburn with the same trade in and all and I would be financing 63000 for the same truck.

August 10, 2021

Matt went out of his way to help us get our first vehicle there, so much so that we bought another vehicle there with Natt’s help.! More

by Bubartom_rox
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
August 10, 2021

I have had my 2021 Lincoln Corsair Reserve for 7 months and just love this vehicle! The performance is fantastic, style and lines are premium quality. Could not ask for a more beautiful SUV! Matt Inglis More

by Deb
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
August 09, 2021

Came in looking and ended up buying! Matthew Trent worked with me all the way and made the experience a pleasure! Extremely knowledgeable and professional, I would recommend him and the dealer to anyone! More

by wmes5307
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Trent
July 23, 2021

My experience with Rowe for was absolutely wonderful! You can tell there is a great culture there and it did not feel like the typical car sales environment from the moment you walked in the door. Matt Ingli More

by Brady2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Danielle Devine, Matthew Trent, Matthew Inglis
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