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Rowe Westbrook
Westbrook, ME
1,077 Reviews
This rating includes all dealership reviews, with more weight given to recent reviews.
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Showing 1,077 reviews
July 21, 2021
It was very nice and I found exactly what I was looking for! The truck we bought is very beautiful and it has everything I was looking for for! The truck we bought is very beautiful and it has everything I was looking for More
by Chabre_girlz
Employees Worked With
William Valle, Matthew Inglis
July 20, 2021
Yes I don’t know how you guys do business over there and roll Ford but I brought my car in and worked all it had was some engine lights wrong with it brought my car in to get serviced by you guys which is a roll Ford but I brought my car in and worked all it had was some engine lights wrong with it brought my car in to get serviced by you guys which is a Ford dealership I brought it there cause I wanted my car fixed right and done right upon inspection I was told that I had mice damage to my wipers I said OK go through the car and figure out what’s wrong with it tell me how much it is to fix it affects I’ll pay for it so I picked up my car after everything was fixed the lights Ron inspection sticker was put on so the next day scheduled for a little bit and it was fine The following day it did not wanna start it did not wanna do anything woke up to go to work in the morning the car did not start so upon inspection I figured all I had a problem I had multiple tow truck companies come over with my roadside assistance to try to help me with the problem they cannot figure it out so I called the customer service manager back of roll forward he came and picked it up by tow truck on it that there all another day he explained to me in a voicemail that there’s all kinds of issues he’s not sure what is wrong but it might be mice problem to get so OK I called him back we talked on the phone I was that accused of lying this is very horrible customer service the customer service manager told me that he seen me on Sunday morning at Hannaford in West work with my car my car was broke down all day Sunday I never drove anywhere to be accused of lying it’s horrible this is the most horrible experience I’ve ever had in a business where I was accused of lying with a customer service manager said“ I seeing you get out of your car at a Hannaford westbrook Maine I have proof that my car did not leave my residence at all on that day in question so this has put a very badTaste in my mouth I don’t know if this is what role for duster their customers and accuses them of lying this is very bad I never had an experience like this in my life where I was accused of lying about my car and making up a story about what is wrong with my car so I don’t know how wolf or does business like this especiallyManager himself More
by Selenasdad61808
Employees Worked With
Jerel Behrens
June 22, 2021
Matt Inglas was knowledgable, efficient and very professional in his communications and process in selling me a certified pre-owned Tucson. I really appreciated the efficiency the whole Rowe team br professional in his communications and process in selling me a certified pre-owned Tucson. I really appreciated the efficiency the whole Rowe team brought to this car buying experience. Took time with my questions and moved the process with Test drive and fiancing very efficiently. Great experience! More
by charcoll51
Employees Worked With
William Valle, Matthew Inglis
June 19, 2021
I've been doing business with Rowe Ford for many years. Mathew Inglis made me feel very relaxed. Buying a new vehicle is a big investment for me. Matt did not push or come on strong like some salesman. We Mathew Inglis made me feel very relaxed. Buying a new vehicle is a big investment for me. Matt did not push or come on strong like some salesman. We did a little dickering and finally agreed on the bottom line. Matt is personable, bright and a great person! Wolf Ford is Lucky to have on board. More
by bcvarney
Employees Worked With
Matthew Inglis
June 11, 2021
Rich has always gone above and beyond to help with all services for both vehicles I purchased through Rowe. The service team at Rowe Westbrook is excellent. I can't work on my vehicles anymore so I have t services for both vehicles I purchased through Rowe. The service team at Rowe Westbrook is excellent. I can't work on my vehicles anymore so I have to take them to get repairs if needed. I've always dreaded having to go to a dealership for service. But not at this location and with this team. I trust these guys and they do a great job. More
by megagixer
Employees Worked With
Chris Dalponse, Matt Berube, Rich Haines
May 31, 2021
Financing was made simple and everyone was professional, courteous and quick. I will be sending friends and family there to enjoy the experience for themselves courteous and quick. I will be sending friends and family there to enjoy the experience for themselves More
by rkevinwolf
Employees Worked With
Matthew Inglis
May 19, 2021
Excellent transaction. This is probably the tenth vehicle we have purchased from Rowe over the past twenty plus years, Thank you Always a pleasure doing business with Rowe we have purchased from Rowe over the past twenty plus years, Thank you Always a pleasure doing business with Rowe More
by hcurrier
Employees Worked With
Matthew Trent, Matthew Inglis
May 12, 2021
Best car buying experience I have ever had!!!! Everyone was friendly and knowledgeable. I was in and out in record time, they are very proficient and get it done!!!!! was friendly and knowledgeable. I was in and out in record time, they are very proficient and get it done!!!!! More
by heath_monique
Employees Worked With
William Valle, Matthew Inglis
