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Rowe Westbrook

Westbrook, ME

Overview
Reviews
4.6
1,096 Reviews
Call Dealership (207) 854-2555
View Awards

91 Main St

Westbrook, ME

04092

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Showing 1,096 reviews

February 07, 2022

Jason was responsive, patient and professional. I would highly recommend him to anyone looking to purchase a car. More

by AF
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Burns
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Feb 11, 2022 -

Rowe Westbrook responded

Thank you for the recognition of service provided by Jason Burns, and for the 5-star rating. We appreciate your business. Enjoy your new vehicle.

January 11, 2022

We are from NH and Matthew Inglis gave us excellent service, it was well worth the drive. Would recommend Rowe to my friends More

by jasstendor
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
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November 17, 2021

Matt was very helpful and made us feel comfortable buying a car from Rowe….all people we dealt with were helpful…. Thanks More

by Walterhowardlynch
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moody, Josh LaCombe, Matthew Inglis
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November 12, 2021

The service at Rowe Ford was excellent! I highly recommend anyone looking for a pre-owned vehicle to head to Rowe. Matthew Inglis was very helpful. My name is Brenda and I bought a Subaru!!! Thank y More

by luvrubies2001
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Moody, Matthew Inglis
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November 06, 2021

Internet sales just want you to call, when you do they just try to get you to come into the dealership. Don't seem to want to answer pricing questions until they get you in there, very frustrating. Wors More

by NCR
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Susan Burek
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October 29, 2021

Matt was excellent! Couldn’t ask for a better car salesmen. Definitely seemed like he cared about his customers and his job. Thank you for the great experience Matt More

by Henry
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
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October 28, 2021

People are friendly and helpful and go out of their way to make your experience good. They are not pushy I'm really listen to what you're looking for. More

by Lulutattoo101
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chris Blanchard, Danielle Devine, Matthew Inglis
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October 25, 2021

Did not do a pre delivery check of the vehicle. Had a mouse nest on the backside of the engine and around the battery tray. More

by joetk421
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Matthew Inglis
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Oct 25, 2021 -

Rowe Westbrook responded

Hello Joe - This is not representative of how the dealership does business, so I have notified the general manager and the sales director. The sales director will be reaching out to you in an effort to make things right. Thank you for bringing this issue to our attention.

October 19, 2021

Matt was great. He worked hard to get the sale, and he treated me well. The finance officer’s bad attitude almost lost him the sale though. More

by mjjakub
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Matthew Inglis
Print
Oct 25, 2021 -

Rowe Westbrook responded

Thank you for taking the time to provide a review. Please reach out to the sales director to let him know of any concerns you may have. Our goal is 100% customer satisfaction and we take all customer concerns seriously. Please call 800-872-7693 or 207-784-2321 and ask to speak with the sales director. Thank you in advance.

October 01, 2021

Matt is very knowledgeable and personable and we felt he was honest—all very important, desirable qualities. More

by gsp1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Valle, Matthew Inglis
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