Rowe Westbrook

Rowe Ford Westbrook intentionally damaged my transmission between Oct 9th and Oct 30th, 2024. They did so to prevent me from exercising my warranty rights under the State of Maine consumer protection law. between Oct 9th and Oct 30th, 2024. They did so to prevent me from exercising my warranty rights under the State of Maine consumer protection law. They have failed to offer any truthful rebuttal of the facts of the case and have refused to have any meaningful discussion or effort to resolve the case. In my opinion this occurred because of a toxic environment created by the management and ownership of Rowe Ford. More

Matt was a pleasure to work with and found me a nice replacement for my truck replacement for my truck More

Shout out to the unsung heroes in the Parts Department & Collision Center! They overdelivered by helping me out after a chunk of my car exterior flew off (I believe in a car wash) during a 600 mile round tr Collision Center! They overdelivered by helping me out after a chunk of my car exterior flew off (I believe in a car wash) during a 600 mile round trip journey out-of-state. Did not sell me on anything I didn’t need. Quick turnaround time and good communication. This is the second Ford vehicle I’ve either bought at Rowe or had serviced, and I would continue to recommend them! More

Man, Rowe ford in Westbrook… you have kindness, compassion, ethic, you all work hard, you treat people like family from the second people walk in. I saw this for myself with other customers- and, w compassion, ethic, you all work hard, you treat people like family from the second people walk in. I saw this for myself with other customers- and, with myself. John Bombach, Liz, you both worked so hard for me. I’m a recovering addict, I have recreated my life beside God, and a single full time father. YOU made it possible to make a HUGE upgrade in to a safe vehicle for my 7 year old son Noah. YOU made sure I was treated with respect, integrity, honesty. Thank you so much. For helping me and my boy. Y’all deserve an award 🙏🙏 One love. ❤️ -Berlynn Henderson More

I was not impressed the way they treated me as a client they didn't garentee my service the deal I was granted was thrown away when I got there they knew very well that I couldn't get qualified for there c they didn't garentee my service the deal I was granted was thrown away when I got there they knew very well that I couldn't get qualified for there car they offered and I was already pre-qualified through Westlake financial and had set up a car and they should've granted me a deal like the one I was More

I have had my 2015 Ford Edge serviced at Darlings, Casco Bay and now Rowe. Hands down, Rowe has provided the best service! Adrianne Mcallister, my service advisor, "is nothing less than extraordinary" I'm f Bay and now Rowe. Hands down, Rowe has provided the best service! Adrianne Mcallister, my service advisor, "is nothing less than extraordinary" I'm feeling very fortunate to live in Westbrook and will be taking my Ford Edge to Rowe anytime it needs service. Thank you Adrianne and Rowe Ford! More

Very helpful finding the right car for me and being very communicative throughout the process communicative throughout the process More

My husband and I each have Fords as well as my son. We all purchased our vehicles from Rowe Ford. Westbrook. we service our cars at the purchase location and feel we feel that our vehicles are safe, re We all purchased our vehicles from Rowe Ford. Westbrook. we service our cars at the purchase location and feel we feel that our vehicles are safe, reliable and comfortable. The sales department has been excellent. We’ve had service issues in the past, but they’ Half promptly been taken care of by the excellent management team we would like to mention Deb Goodine for going above and beyond to make sure our needs were met we will continue to be loyal customers and refer people your way thank you Susan and Glen Michaud More

Matt was great to work with. Matt made the process simple and easy. Liz was excellent at the closing. Thank you. Matt made the process simple and easy. Liz was excellent at the closing. Thank you. More