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Rowe Westbrook

Westbrook, ME

4.4
1,068 Reviews

91 Main St

Westbrook, ME

04092

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Showing 1,068 reviews

February 01, 2014

I visited Rowe Ford as first time new car buyer. I was greeted with a friendly helpful attitude from the moment I walked in, till the moment I left the Bldg. I first met with the sales Manager Danielle, w More

by tabithathewitch2001
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Feb 01, 2014 -

Rowe Westbrook responded

Thank you for taking the time to leave a great review. I'll be sure to share your comments with Brian and Danielle. We strive to do the best job we can with every opportunity that crosses our path. As you can see, we were just recently recognized as the DealerRater Dealer of the Year for Ford Nad Hyundai. We truly appreciate your business! Please take care and visit us on Facebook and Twitter to stay up to date with service specials. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

January 30, 2014

Very professional , caring and responsive. One of the better buying experiences we have had. Would highly recommend Andrea and the dealership. The facility itself is very impressive. More

by kell48gar
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 31, 2014 -

Rowe Westbrook responded

Thanks so much for taking time out of your busy day to leave this awesome review. Our team works hard to ensure that all of our customers drive off the lot feeling happy and confident. Also, I will be sure to pass along your kind words to Andrea. She'll loving knowing that she has another satisfied customer. Please take care and visit us on Facebook and Twitter to stay up to date with service specials. Sincerely, Dean Swindler, Business Development Director, The Rowe Auto Group

January 30, 2014

From the second I walked in, I felt welcomed. Through the process everyone was helpful, willing to work with me to meet my needs. Any questions I had were answered and even after my purchase I feel that More

by deel6458
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Valle, Ray Lerette
Jan 30, 2014 -

Rowe Westbrook responded

Thank you so much for sharing your experience! It is very important to our dealership that we earn the trust of our guests by following through with our promises and providing hassle-free service. Please visit us on Twitter and Facebook; we offer exclusive specials for our likers and followers. Thanks again, Dean Swindler, Business Development Director, the Rowe Auto Group.

January 27, 2014

We hate buying cars because of the typical games. Andrea made the experience very positive for us - she was honest and straightforward and wonderful to work with. She went above and beyond, making sure we More

by pplourde
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Jan 28, 2014 -

Rowe Westbrook responded

Thank you for taking the time to share your experience with others. Andrea does a great job and as you stated, she will make the time to set up your phone and review the vehicles operation in detail. She is very thorough and a true professional. Thanks again for sharing your experience. Dean Swindler, Business Development Director, the Rowe Auto Group.

January 24, 2014

Overall the whole experience was quite informative and pleasant. The people we dealt with were very helpful and accommodating. Andrea Ribeiro is a pro. A very pleasant experience. More

by VirginiaPorter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 24, 2014 -

Rowe Westbrook responded

Thank you Virginia. We truly appreciate your taking the time to express how well your experience with Andrea Ribeiro and the dealership was. We do our best and look forward to seeing you again for all your future service needs as well as future sales. Thanks again, Dean Swindler, Business Development Director, the Rowe Auto Group.

January 19, 2014

My overall experience working with Cindy has been wonderful with her go-getter attitude in helping me find the right car for me! She has helped me to find a car of comfort and one that I will get th More

by Lfurbish46
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ray Lerette
Jan 20, 2014 -

Rowe Westbrook responded

Hello Lfurbish, Thank you for the great review. Cyndy Dambrie does do a great job and is one of our top salespeople at the dealership. Cyndy works very hard and is committed to taking care of her customers for many years to come. Ray Lerette is a great finance manager and is very thorough in making sure that the customer knows where and how their money is being spent when they purchase a vehicle. Thank you once again, Dean Swindler, Business Development Director, the Rowe Auto Group.

January 05, 2014

I gave such a high rating because Andrea was very helpful and friendly. She was willing to bend over backwards to make the deal happen and was understanding of my monetary situation. She got me the best deal More

by ebradstr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Jan 05, 2014 -

Rowe Westbrook responded

Thank you for your recommendation and review. Andrea Ribeiro is a true professional. Andrea knows the products that she sells and is very passionate about making relationships with her customers and earning their business. I know that she appreciates your business and that she will be there for all of your future vehicle needs and requirements, as well as those of your friends and family. Thank you again for your review. Dean Swindler, Business Development Director, the Rowe Auto Group.

December 31, 2013

I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE I WAS VERY SATISFIED WITH THE ROWE DEALERSHIP, THE SALESMAN ROBERT STANLEY WAS VERY PLEASANT TO WORK WITH AND VERY KNOWLEDGEABLE, AS WELL AS MARK CA More

by 4PETESAKE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Camp
Dec 31, 2013 -

Rowe Westbrook responded

Thank you for your review. Rob Stanley joined the Rowe Family of Dealerships a few months ago and is a true professional at selling and is very passionate about the business. Mark Camp is a third generation employee with Rowe Westbrook and has worked in many areas of the dealership, from sales, to finance and insurance, and soon to be in the service department. Thanks once again for taking the time to write a review. I will be sure to share your comments with each of them during our next sales meeting. Dean Swindler, Business Development Director, the Rowe Auto Group.

December 30, 2013

Low stress, very easy to work with what we needed. They were very willing to look at different scenarios regarding type and length of payment for different vehicles. More

by dandgheat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
William Valle
Dec 30, 2013 -

Rowe Westbrook responded

Hello D & G Heat, Thank you for your comments. We appreciate your taking the time to share your comments with others. It's a very competitive business and we strive to be one of the best. I will be sure to share your comments with Will Valle and the rest of the sales team. Dean Swindler, Business Development Director, the Rowe Auto Group.

December 26, 2013

I have had my previous Hyundai Elantra serviced by Rowe for many years by Sharon Crossman. Sharon, puts a heart and sole in what can be a cold business. I just purchased a new Accent from Cyndy Dambrie who More

by mbct3
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Camp, Cyndy Dambrie, Sharon Crossman
Dec 26, 2013 -

Rowe Westbrook responded

Thank you for the great review. Sharon Crossman is great and takes very good care of all of her service customers. Cyndy Dambrie is one of our top salespeople and with the Rowe family of dealerships for many years and will take great care of you as well. Mark Camp is the third generation of the Camp family to work in the automotive business and is doing a great job as well. We truly appreciate your comments and will share them with all during this Saturday's sales meeting. Thanks again, Dean Swindler, Business Development Director, The Rowe Auto Group.

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