Rowe Westbrook

Car shopping is not really a favorite thing for us to do. In the past, sales reps have been pushy and would not listen to our needs both in what we need in a vehicle and where we wanted to be financially. In the past, sales reps have been pushy and would not listen to our needs both in what we need in a vehicle and where we wanted to be financially. They would call our house endlessly. I saw a truck on cars.com and contacted Rowes. Immediately I felt this was going to be a better experience. My 11 year old son joined me for the day and we actually had fun. Jason listened to us and helped us find a truck that suited our needs. My son kept saying how friendly everyone was and what fun he was having. Ray was very helpful and supportive as well. He explained everything very clearly. It was by far the best car shopping experience we have ever had and most importantly we found a truck that matches our needs. My husband is thrilled with the truck! Thanks for the fantastic service! We'll be back! More

I went in thinking about buying a new Ford C-Max Energi. I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worke I was expecting at least a little of the "car salesman" pressure tactics, but was pleasantly surprised by the whole experience. The salesman I worked with was very easy going, no pressure at all. After the initial test drive (with the salesman on-board), he invited me to take it back out for a longer ride (without the salesman, which I don't recall ever happening at other dealers.) When it came to price, I was pleased with their first offer--it came in lower than my (somewhat extensive) research had led me to believe it would without any haggling at all. I signed the papers and drove it off the lot that night. The staff walked me through the process and were very helpful and friendly the whole time. More

Best service for a car dealer I've seen. More then bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort bent over backwards for me to make sure I got what I needed thank you so much cyndy for your time and effort More

The whole buying experience was truly fantastic. My wife and I went together and Brian and Mark talked to both of us not just to one person. Pricing was competitive, quality of product spoke for itself an and I went together and Brian and Mark talked to both of us not just to one person. Pricing was competitive, quality of product spoke for itself and would recommend to other people to buy a Ford and especially a Ford at Rowe Westbrook. Brian Oleson was terrific and made us comfortable at every buying and decision and Mark Camp described the financial end in a clean and concise manner. By mentioning Dave Allen he is an old friend and had recommended we come to Rowe Westbrook. Thank you again for a great experience. Ida and Vincent Goscinski More

Brian was very knowledgable and friendly. He gave my husband and I the time we needed to talk privately. We never felt pressured. It was a positive experience. The financial guy (can't remember his n husband and I the time we needed to talk privately. We never felt pressured. It was a positive experience. The financial guy (can't remember his name) was very helpful, professional and friendly. He made the process a breeze. More

We purchased a vehicle from Salesman, Eric Young long distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommod distance (via telephone, e-mail, textings) as my husband is currently working in West Virginia, our home in upstate New York. Eric was most accommodating, sharing truck photos showing every possible angle of the vehicle. Finally when we were able to take actual delivery of the vehicle, we weren't disappointed. Thank you! More