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Royal Buick GMC

Sussex, NJ

4.6
36 Reviews

355 State RT 23 North

Sussex, NJ

07461

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Showing 36 reviews

June 14, 2025

Olivia was great at making us soooo comfortable at the dealership on Tuesday June 10th , we were able to get in the truck and take it for a spin within minutes. When returning to the showroom she had us More

by meehmik
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Caitlin , Arianna, Olivia Willaims
Jun 14, 2025 -

Royal Buick GMC responded

Thank you for your wonderful review, Mike and Gladys! I'm thrilled to hear about your positive experience at Royal Buick GMC, especially with Olivia. It’s great to know that you felt comfortable throughout the process and that everything went smoothly with your new Silverado. We appreciate your recommendation and look forward to serving you again in the future. Enjoy your new truck! Best, Engle Oostdyk - GM

June 08, 2025

Kevin Rudolph and his team provide the ABSOLUTE best car buying experience we have ever encountered. No back and forth, no nonsense, and no surprises! #ridewithrudolph More

by Midlanaveauto
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rudolph
Jun 08, 2025 -

Royal Buick GMC responded

Thank you for your fantastic review! I'm thrilled to hear that you had the best car buying experience at Royal Buick GMC. Our team strives to make the process smooth and straightforward, and we're glad that reflected in your visit. We appreciate your kind words and look forward to seeing you again! Feel free to share your experience with others. #ridewithrudolph Best, Engle Oostdyk - GM

May 12, 2025

Ian was very helpful in the process of getting me a new GMC canyon truck. He listened and was attentive to what my needs were. The process at the dealership was very enjoyable. Everyone was friendly and he More

by jstocktonkit
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jodi Benfatti, Alex Kasper
May 12, 2025 -

Royal Buick GMC responded

Thank you for your wonderful review! We’re thrilled to hear that you found our team, especially Ian and Tyler, attentive and helpful during your experience with us at Royal Buick GMC. We strive to make the vehicle purchase process enjoyable for all of our customers. Your recommendation means a lot to us, and we hope to see you again soon for any future needs! Best, Engle Oostdyk - GM

May 02, 2025

Best dealership around! Kevin Rudolph & his staff are phenomenal! They are all very respectful and super helpful! Not pushy like other dealerships either! Would highly recom More

by Mmyruskiii
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kevin Rudolph
May 02, 2025 -

Royal Buick GMC responded

Thank you for your wonderful review! We truly appreciate your kind words about Kevin Rudolph and our team at Royal Buick GMC. It’s great to hear that you had a positive experience and felt respected and supported during your visit. We look forward to welcoming you back again! Best, Engle Oostdyk - GM

March 13, 2025

I have only the best things to say about Royal Buick GMC, INC. This is my second truck in three years and they are the absolute best. For both of my vehicles, I worked with Ian Bates (#Thatfamilycargu More

by JasonH
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Bates
Mar 14, 2025 -

Royal Buick GMC responded

Thank you so much for your kind words, Jason! We're thrilled to hear that you had such a positive experience at Royal Buick GMC and that Ian provided you with outstanding service. It's wonderful to know that you appreciated the ease of the paperwork and our service team as well. We strive to make every interaction seamless and enjoyable. We look forward to seeing you again for your next vehicle purchase! Enjoy those donuts! Best, Engle Oostdyk - GM

September 25, 2024

Ian was phenomenal! Great experience throughout the purchase! Very helpful. In all aspects. Great experience. More

by Murph
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
September 06, 2024

Ian from GMC was very knowledgeable and helpful throughout the purchase process. He made the entire purchase go as smooth as possible and there were no questions that went unanswered. He also took More

by vitello12603
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian
June 21, 2024

Looks like an empty offer to send me to a friends repair shop so I can pay more for a car which they obviously knew had an issue. No offer to assist or make right the check engine light. Make sure you ar More

by Unhappy Customer
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ian
March 15, 2024

Best vehicle purchase I ever had. Sales Rep Jason was helpful, knowledgeable and kept in touch through the entire sale. Vehicle shopping made easy. More

by gfairess
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Payne
December 08, 2023

Ian Bates at Royal was a tremendous help and made my purchase seamless! Five Stars! He answered every question I had and even answered questions on his day off! Thank you for everything Ian and the staf More

by sparky
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ian Bates
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