Royal Moore GMC Buick

This dealership exuded a remarkable level of kindness and friendliness, from the individuals outside to all the employees. They create a positive and enjoyable work environment, and their employees genuinely friendliness, from the individuals outside to all the employees. They create a positive and enjoyable work environment, and their employees genuinely enjoy their jobs. We would like to express our sincere gratitude to Gabriel, who went above and beyond to assist our team in acquiring our new work truck. His exceptional service and dedication were truly outstanding. We highly recommend Gabriel and the entire Royal Moore dealership. More

Low pressure and very easy to work with, was on a test drive within 5 minutes of showing up and knowledgeable of their products. drive within 5 minutes of showing up and knowledgeable of their products. More

Sung is one of the best storytellers I've ever meet at any dealership if I buy another for myself or referr a friend or family it will be to ask for Sung Park any dealership if I buy another for myself or referr a friend or family it will be to ask for Sung Park More

Sung Park is a friendly and approachable professional. He is extremely attentive and responsive. The purchase of my new CX-50 Hybrid was super smooth. He is extremely attentive and responsive. The purchase of my new CX-50 Hybrid was super smooth. More

They tricked me. I would not have leased my 2024 Buick Envision if I knew that you can not trust the word of even the sales manager. My text from sales reads "I got I would not have leased my 2024 Buick Envision if I knew that you can not trust the word of even the sales manager. My text from sales reads "I got you approved at $425/month for 36 months" - When i get to the dealership the deal changed to $650 / month, but was told that there was a $7000 rebate, and they were going to spread it out over 36 months to lower my payment by $200 / month. I took their word for it... Never do this... I did not get a copy of any paperwork for 5 weeks.... after i asked for it a 3rd time. GM Financial sends me a letter telling me that my payment is $658 and that I am past due... (I gave the finance manager $2000 at signing) long story short.... the dealership talked me into leasing the vehicle so they could get the rebated deal, and never made it right. I reached out to Jennifer Moore (owners daughter / rep) - no response... I promise this.... I am contacting all the places that i can...BBB, DMV, DMV, their underwriter, their bank, etc. Also have two local TV networks that have shown interest because of the text messages from the dealer compared to the actual deal. GM Financial is also investigating.... Dealers - you don't have to be dishonest to sell cars... we could have worked this deal out... but Royal Moore is comfortable with this type of thing... BG More

Great people. Great choices. Great experience. Second time around and still great same experience. Keep up the good work. Great choices. Great experience. Second time around and still great same experience. Keep up the good work. More

I was buying my first car in the USA. When I called about at specific car, Brayan answered and was naturally very keen to help out. I was concerned about my situation having recently move When I called about at specific car, Brayan answered and was naturally very keen to help out. I was concerned about my situation having recently moved to the USA. Brayan sent me over his details once I was off the phone. On meeting him in person, he was friendly and helpful. He was not overtly pushy, as car salesmen are stereotypical viewed. He answered my questions in a truthful manner, rather than trying to "pull the wool over my eyes" and tell me what I wanted to hear. I would recommend his services for someone looking to buy a car, whether new or used. If you have questions, he will answer or find out for you straight away. Overall he provided an excellent customer service! More

1st car for me buying in America and Jonathon was very accommodating by answering any questions or queries I had about the vehicle. He kept me posted daily with videos and when we went to buy the car Bray accommodating by answering any questions or queries I had about the vehicle. He kept me posted daily with videos and when we went to buy the car Brayan was, again helpful, came out on the test drive and answered anything we needed. More

Es mi primer que compro por parte de GMC un en vista, Gabriel fue muy atento, sabe mucho de carro, con pagos accesible, y volvería. Lo recomiendo a amigos y familia. Gabriel fue muy atento, sabe mucho de carro, con pagos accesible, y volvería. Lo recomiendo a amigos y familia. More

Jonathan is a great salesman. He helped my mom find a car, and was extremely kind, knowledgeable, and not pushy. I truly felt like he had her best interest at heart. Will becoming He helped my mom find a car, and was extremely kind, knowledgeable, and not pushy. I truly felt like he had her best interest at heart. Will becoming back to Jonathan for any of my families car needs! More