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Royal Moore GMC Buick

Hillsboro, OR

4.8
1,614 Reviews
At Royal Moore Buick GMC we are proud to offer a Lifetime Powertrain Warranty on every new car we sell. Our dealership serves Portland, Beaverton, Hillsboro, The Oregon Coast, Salem, Oregon and surrounding areas for your GMC and Buick New Car and used car Inventory. Royal Moore Buick GMC has is locally owned and operated for over 50 years. Please review our extensive inventory of Buick and GMC cars, trucks and SUV's, including the Buick Encore and GMC Sierra. We work hard to get you into the vehicle you have always wanted. That new Buick or GMC is waiting for you, and we work with a vast array of lending sources to make sure you will get the most complete and comprehensive financial package available in Hillsboro, Oregon. Manufacturer recommended parts are an important part of maintaining your vehicle's optimum performance. At Royal Moore Buick GMC we offer the same high quality parts your vehicle was built with, and we keep a large inventory of OEM certified parts in stock at our Hillsboro, Oregon facility. Our service department strives for 100% customer satisfaction. From general maintenance such as oil changes to major repairs, let Royal Moore Buick GMC service your vehicle. Our dealership is one of the premier dealerships in the country. Our commitment to customer service is second to none. We offer one of the most comprehensive parts and service department in the automotive industry. At Royal Moore Buick GMC we strive to make buying or leasing a new vehicle a pleasant and rewarding experience. Our primary concern is the satisfaction of our customers. Our online dealership was created to enhance the buying experience for each and every one of our internet customers.
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1380 SE River Rd

Hillsboro, OR

97123

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Showing 1,614 reviews

December 14, 2023

Zach helped us out the entire way through the buying process to financing. The financing was easy and Christian helped us with every step to finalize our loan. Would recommend again and again! More

by jaimalynhood
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Christian , Zach Krause
December 13, 2023

We had a great experience working with Ryker at Royal Moore. We vehicle we purchased was clean and accessible. The dealership lobby was tidy and comfortable, and the sales process was smooth and fairly q More

by Ab24
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryker Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 12, 2023

Last week I leased a car from Royal Moore Buick. The salesperson was Liam Baker and he was a delight to work with. He answered or found the answer to every question I asked. There was never any pres More

by Tonia P
Recommend Dealer
Yes
Employees Worked With
Liam Baker
December 10, 2023

Doesn’t know anything about the EV tax or straight up lied to me. Then tried to say I was wrong (even though I was quoting directly from the IRS webpage) and tried to big time me by saying,”I’ve never he More

by lennykist
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Zeze A, Brandon Kang
Dec 10, 2023 -

lennykist responded

Responded to my gf and asked her to consider changing the review. This is what the IRS page actually says! “At the time of sale, a seller must give you information about your vehicle's qualifications. Sellers must also register online and report the same information to the IRS. If they don't, your vehicle won't be eligible for the credit.“ Source: https://www.irs.gov/credits-deductions/used-clean-vehicle-credit This is what you said. “ Hey Priscila, I noticed that we had a review come through after you left in regards to the EV Tax credits. I'm sorry that you feel that we were lying to you, but that was not our intention. We truly wanted to help you out, and assist with the Tax Credit. However, we only provide you with the information that you need to file for the tax rebate on your end. There is no special forms that we have to fill out on our end, but when you file yourself there is a form you need to fill out. It's Form 8936, and that's how you claim the tax credit. On the IRS.gov website you'll want to look at the bottom of the page, "how to claim the used clean vehicle credit". All of the information that you need to fill out that form is included in your paper work from us. Once again I'm sorry that you felt we didn't address your question accurately but that wasn't what we are trying to do. I would hope that you can reconsider your review,” So again, either you are wrong or the IRS webpage is.

Dec 11, 2023 -

Royal Moore GMC Buick responded

We actually tried to explain this to you. You are NOT reading the website correctly. We sell EV's regularly and know the exact process of what we need to do. We send the information and you file 8396 with your tax return.

December 10, 2023

Ryker and Johnny were both very knowledgeable, professional and helpful. We are repeat customers and had another good car buying experience! More

by Amy
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Ryker Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Chavez
December 09, 2023

Ryker was exceptional during my purchase here at Royal Moore Mazda. He was patient, transparent, and diligent throughout the entire process, and helped clear up all the questions I had about the car. I hi More

by Brad
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryker Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christian, he was excellent and patient as well.
December 09, 2023

The internet sale was exactly as advertised and delivered. The test drive was great and all the options were explained. More

by Tom8655
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ryker Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Johnny Chavez
December 08, 2023

Saleman were helpful, courteous and respectful. Explained things well.. when I inquired about the vehicle got a response immediately. More

by Spanky7773
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jason Mendenhall
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ryker Leach
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2023

Riley is a great salesperson and Riley’s extensive knowledge about the cars, their features, and performance truly impressed me. More

by basneyderek
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Riley Roecker
December 06, 2023

Love this dealership! Lots of options and very helpful staff members. We got our car in no time! More

by GusGus
Recommend Dealer
Yes
Employees Worked With
Riley Roecker
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