Amanda Michaelson

They were very accommodating and professional. Our salesman very helpful and polite. Would recommend your dealership to friends and we love our Arcadia Our salesman very helpful and polite. Would recommend your dealership to friends and we love our Arcadia More

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I was looking to buy my first new car and my wife and I had two Mazdas previously. Based on our satisfaction with those cars I wanted a Mazda, but we used Royal Moore this time around and I couldn't be hap had two Mazdas previously. Based on our satisfaction with those cars I wanted a Mazda, but we used Royal Moore this time around and I couldn't be happier with my decision to work with them. Brandon Selnau and Fernando Morales were great! As I was looking through different models online Brandon communicated with me, even took a video of one car I had in mind before I even got to the dealership. Fernando was great showing me trims and test driving with me on Brandon's day off so I could zero in on the car I wanted. Next day I decided to buy and Brandon rushed in on his day off to go through everything with me. It was my first new car so they walked me through everything and kept me comfortable while I waited for paperwork and all of it. I never felt pressured to buy any extras or add-ons, what I felt was informed of my choices and that my deal was tailored to my budget, future plans, and my current needs. Everyone was over-the-top polite, patient with me and my questions, and every dept introduction was courteous and professional. My father tagged along just for his entertainment seeing his son buy his first new car and compared to many of his previous buying experienced he was really impressed with how it all went for me. Can't say enough about Brandon and Fernando and everyone I interacted with at the dealership. It is a process to get a new car, it took a few hours doing all the paperwork and waiting my turn to fill out the financing, but at no point was I overly annoyed or felt like my time was being undervalued. They got me in and out in my exact car that fit my needs in a reasonable amount of time. When it's time for my next car my first stop, probably my only stop, will be a Royal Moore family dealership starting with another great Mazda More

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No pressure sales, but make your dreams come true. on the best new vehicle purchase. on the best new vehicle purchase. More

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Everyone at Royal Moore was professional and friendly. Although the buying process is long they made it fun and enjoyable. Although the buying process is long they made it fun and enjoyable. More

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The most horrible buying experience ever. .. Purchase was ok but they scratched my truck and so I had to take it back for repair. Now several months later I bring it in for service and they .. Purchase was ok but they scratched my truck and so I had to take it back for repair. Now several months later I bring it in for service and they keep my truck for two days to replace a light??? No phone call no loaner, nothing... I had to call and wait on hold for 15 minutes to speak to someone who knew nothing More

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Me trataron muy bien yo muy contento de aver comprado mi troca con ustedes gracias troca con ustedes gracias More

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sales people ok, service is the worst ever never going back, wanted my truck for a week to look at not fix just look at temp gauge back, wanted my truck for a week to look at not fix just look at temp gauge More

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