Royal Moore GMC Buick

Jeremy was very helpful and got me into a new SUV. Fast service. Didn't wait long. Fast service. Didn't wait long. More

I made the appointment to have my side door window, and my radio looked at as well as i got lucky and "Won" L87 new engine recall B.S. When i dropped it, i always take pics of the dash for miles and se and my radio looked at as well as i got lucky and "Won" L87 new engine recall B.S. When i dropped it, i always take pics of the dash for miles and several pics of the outside. It took a week to fix the window regulator and do the PICO test on the L87, But could not fix the radio issue even thought i sent them video of each issue??? I also don't get the new engine as my "passed" so i get the new oil 0w40 vs old 0w20 and an extended warranty so when i does die they might be able to help me. I go and pick up my truck and look over it and it has a 10" dent and skerf on the side that was not there when i dropped it off. Good thing i had pictures. The service manager came out and said they wound take care of it. I asked what happened and he didn't know. I asked and they don't have any camera's or security. Which i find ridiculous that a dealership as big as theirs has no way of protecting not only their customers trucks but also their own new ones too. They sent my truck to a local body shop and paid for the repair. Took another 2 weeks, but it looks OK. I'm not happy that my new never damaged $70k truck is had its first damage at the one place that should be treating it better, but here we are. Now i get it back and the oil reminder was not reset and the sticker was not changed? Was the oil actually changed? Not sure oil looks "yellow" so maybe? But now there is a check engine light on so i use my scan tool and pull codes to find out that it has 2 codes 1) P0325-00 Knock Sensor Circuit AND 2) U1983-00 Serial Data Gateway Module Security Hardware Internal Malfunction. I now have an appointment with a different GMC dealership to try to fix what they couldn't. You take your expensive cars/trucks to dealership you expect better. It's not some back yard "Repair" shop, its a GM certified multi million dollar repair dealership. They should be far better than this. I do want to say that the service manager "Dan" did apologize and did give me a rental for free for the whole time my truck was gone. I don't blame him per say, But more the dealership itself for its lack of security and quality control. I hope this review goes to the top management and they do things to fix these issues. I now got an email from the sale manager"Omid Mortazavi" asking if i want trade in my truck on a brand new one. B.S More

We worked with Brandon Lee. He was fantastic and practiced no-pressure sales. Overall, we had a great experience He was fantastic and practiced no-pressure sales. Overall, we had a great experience More

Everyone was super easy to work with and very helpful. John Raptor was the best and very kind. He made buying a truck easy. I definitely would recommend them when looking for a truck John Raptor was the best and very kind. He made buying a truck easy. I definitely would recommend them when looking for a truck More

Brandon was Friendly-Great service-Great communication. No pressure sales pitch. Highly recommended. Great overall experience! No pressure sales pitch. Highly recommended. Great overall experience! More

Easy experience salesman was great. I’d recommend again if you are buying a truck I’d recommend again if you are buying a truck More

Today I can in to the dealership to get a Mazda and had good customer service and the person working with us explained everything great. This staff was so friendly and helpful to help me find a car and exp good customer service and the person working with us explained everything great. This staff was so friendly and helpful to help me find a car and explained everything greatly . I would recommend family and friends here to get a vehicle . Thank you again Royal Moore. More

Brandon Lee was our sales person and he was amazing! He made the process easy, simple and fast! He made the process easy, simple and fast! More

Nunca había comprado un carro sola. Gabriel me acompañó paso a paso y me sentí segura todo el tiempo. Me habló con respeto, sin complicar los términos financieros. Un vendedor humano y Gabriel me acompañó paso a paso y me sentí segura todo el tiempo. Me habló con respeto, sin complicar los términos financieros. Un vendedor humano y honesto. More

Brandon was very helpful and even made me a personalized video of the truck. I was interested in buying I’ll give him five stars. video of the truck. I was interested in buying I’ll give him five stars. More