Royal Oak Ford

Jordan was very professional, kind, and knowledgeable. He worked with me to get a great deal on my new Ford Edge ST. He went above and beyond to make sure I was satisfied with the entire process from start t worked with me to get a great deal on my new Ford Edge ST. He went above and beyond to make sure I was satisfied with the entire process from start to finish. Everyone at Royal Oak Ford was health and safety conscious, and the facility was very clean and inviting. Thank you very much for the great experience! More

This is the second vehicle that I’ve leased from Devin and I came back because he makes the experience fast and easy and always helps me get into something that I love while being totally transparent and and I came back because he makes the experience fast and easy and always helps me get into something that I love while being totally transparent and easy to work with. More

Great facility & staff! Don and Mark are extremely friendly and easy going! They were flexible & able to accommodate me and what I was looking for! friendly and easy going! They were flexible & able to accommodate me and what I was looking for! More

Matt, Jeff and Mark were all so very helpful its really nice to have great people working in this pandemic very friendly and professional I would definitely come back satisfied customer indeed nice to have great people working in this pandemic very friendly and professional I would definitely come back satisfied customer indeed More

Mark the used car manager was awesome. The experience was hassle free. All employees that i worked with were amazing. I would highly recommend this dealership hassle free. All employees that i worked with were amazing. I would highly recommend this dealership More

This is a great place if you want fast and friendly...they're very precise and on top of all they do...we had record low pmt amd vehicle out of there in less than one hour...record time and a friendly...they're very precise and on top of all they do...we had record low pmt amd vehicle out of there in less than one hour...record time and a great group of friendly honest people...definitely will be a returning customer.. More

Devin is all about the business. Moves quickly to get Devin is all about the business. Moves quickly to get you in the vehicle you want. I highly recommend him and will be definitely using him again. 👍� Devin is all about the business. Moves quickly to get you in the vehicle you want. I highly recommend him and will be definitely using him again. 👍🇺🇸🤘 More

0/10. 12 days after getting a new vehicle the car stopped in the middle of the road. while I was driving. No one at RO Ford seemed to be concerned that I felt uncomfortable about the safety of my "new" car . in the middle of the road. while I was driving. No one at RO Ford seemed to be concerned that I felt uncomfortable about the safety of my "new" car . I was told things such as "This is isn't a big deal" & "It happens all the time" The entire staff from the service department was dismissive and unconcerned. Devin even stopped returning my messages after I stated that I felt unsafe and wanted to know what my options were about getting a different vehicle. Please consider shopping at this dealer and with Ford in general. New vehicles should NOT be shutting off while you're driving 12 days after your purchase. More

Professional, friendly, courteous, helpful. I was looking for a used vehicle for my son and Donald was very helpful finding the right vehicle features for the right price. Highly recommend. looking for a used vehicle for my son and Donald was very helpful finding the right vehicle features for the right price. Highly recommend. More

Jordan and the rest of the team did an excellent job. I am happy to be back in a Ford. Thanks for all you help! am happy to be back in a Ford. Thanks for all you help! More