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Royal Oak Ford

Royal Oak, MI

4.8
1,143 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,143 reviews

July 01, 2025

Easiest purchase ever. They are great staff and my car was fairly priced. I appreciated the ease of trade in. More

by aroatenberry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 02, 2025 -

Royal Oak Ford responded

Hello, we appreciate your feedback of our Staff's outstanding service! Please let us know if there is ever anything else we can do for you! Safe travels!

June 26, 2025

Thanks so much, Steve Elich, for helping me find the perfect car. Great experience from start to finish! I had been looking for a car for over two months. Other dealers showed little to no respect, pre More

by Oren
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 27, 2025 -

Royal Oak Ford responded

Hi Oren, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Please let us know if you have any additional questions about services you received and thank you again for choosing Royal Oak Ford!

June 10, 2025

George is an excellent service rep. The Always nice to work with ro ford…highl recommended… More

by Tryan1142@yahoo.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Brostenianc
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 04, 2025

I worked with Steve Elich and it was a great experience. I was in and out, easy process. I love my car and have a great warranty to back it up. More

by amanda110_99
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 14, 2025 -

Royal Oak Ford responded

Hello, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care!

June 04, 2025

Great Dealership. Respectful and extremely helpful employees. I would highly recommend this place to anyone. More

by Felipe Rea
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
James Halsey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazin Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 08, 2025 -

Royal Oak Ford responded

Felipe, thank you for leaving such a great review and high star rating. We hope to be of service to you again! Take care!

May 29, 2025

I walked into the dealership guy came right up to me and asked me if I needed any help took care of my needs. It was a knowledgeable and I bought the car from him. More

by Jdunning2419
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Franco Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 09, 2025 -

Royal Oak Ford responded

Hi, thank you for your wonderful response to the quality of service our Staff provides! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 22, 2025

Our sales person was very knowledgeable. Show us everything that we needed to see and more. More

by s1951jk
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

S1951jk, thank you for leaving such a great review and high star rating. At Royal Oak Ford, we value our customers and we look forward to seeing you on your next visit. Take care!

May 22, 2025

I chose to use this facility again, because Heather Mills was available to create another successful sale. Her expertise is an understanding of my needs for a vehicle were exceptional as always. More

by uberdjbrown8011
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Uberdjbrown8011, thank you for taking the time to leave us your response to our Staff's outstanding customer service! We hope to be of service to you again! Take care and safe travels!

May 19, 2025

Brendan was courteous and took the time to search for the vehicle I wanted since it was not on the lot. He help stream line the process through emails, so when i arrived at dealership it only took about 30 m More

by Briway
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Brendan Mathis
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Briway, thank you for your wonderful response to the quality of service our Staff provides! We try to provide all of our guests with a great atmosphere and world-class service that you can trust. Safe travels!

May 12, 2025

Heather made everything so easy! She was available whenever I had a question and explained everything I needed to know. She worked extra to problem solve when there were some issues More

by dfrontczak
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2025 -

Royal Oak Ford responded

Dfrontczak, thanks for the great star-rating and congratulations on your new vehicle! Thank you so much for being one of our valued customers and we look forward to your next visit!

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