Royal Oak Ford
Royal Oak, MI
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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My sales person was very thorough engaged great customer service. She was very helpful with all the electronics in the car and even gave me an email to reach her if I had additional questions. service. She was very helpful with all the electronics in the car and even gave me an email to reach her if I had additional questions. More
Great experience buying a used Bronc Sport- helped registering vehicle out of state and all done in one visit registering vehicle out of state and all done in one visit More
10/10 experience trading in and buying a new car! Steve was so friendly and helpful, made the process smooth and easy! Highly recommend! Steve was so friendly and helpful, made the process smooth and easy! Highly recommend! More
Jack was pleasant to b around. Very punctual young man. Keep up the good work Jack Very punctual young man. Keep up the good work Jack More
Great customer service from the beginning to the end. Communication was easy via text. Steve is awesome! Communication was easy via text. Steve is awesome! More
Jordan made the process very smooth It went quickly and he took care of everything. I was very pleased. he took care of everything. I was very pleased. More
My daughter purchased a used car from this dealership mid July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we called to inquire if service would look at the car, she was told that they do not "service this type of car". Two weeks later the car stalled on the freeway with her baby in the car. The repairs are over $5000 for a catalytic converter, and faulty electrical sensors. A mechanic told me that the engine had an aftermarket exhaust system and several additional aftermarket components to add turbo power to the engine. I called Mr. Price and the General Manager Eric Calhoun, as they were not helpful in any way to help resolve her issues. This purchase was a part of their Special Finance program that was supposed to be designed to help people with credit issues. We thought we were dealing with a dealership with integrity, Please BEWARE as this dealership does NOT care about its customers!!!!!!!! More







