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Royal Oak Ford

Royal Oak, MI

4.9
1,168 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,168 reviews

April 04, 2026

My sales person was very thorough engaged great customer service. She was very helpful with all the electronics in the car and even gave me an email to reach her if I had additional questions. More

by Kfishgill
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 08, 2026 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

February 26, 2026

Great experience buying a used Bronc Sport- helped registering vehicle out of state and all done in one visit More

by greg
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yazin Bishop
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 01, 2026 -

Royal Oak Ford responded

Hi, we set high expectations for ourselves so it’s gratifying to hear you had a great experience with us.

February 17, 2026

10/10 experience trading in and buying a new car! Steve was so friendly and helpful, made the process smooth and easy! Highly recommend! More

by Summerknorth
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steve Elich
5.0
This rating includes all reviews, with more weight given to recent reviews.
Derek Britton
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 19, 2026 -

Royal Oak Ford responded

Hi, thank you for taking the time to leave us your response to our Staff's outstanding customer service! Thanks for the recommendation, and have an amazing day!

January 29, 2026

Jack was pleasant to b around. Very punctual young man. Keep up the good work Jack More

by Rick
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jack Monte
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2026

Bob was a great salesmen we did most of the deal on the phone he even offered to bring it to me I'll see you in 3 years to get me a new one More

by Dondreer
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Brandi
Jan 29, 2026 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! If you have any additional questions about your new vehicle, we will be more than happy to assist you! Safe travels!

January 19, 2026

The dealership was very clean and inviting. Staff was friendly and knowledgeable. Experience was great. More

by gibbons012
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Brani
December 04, 2025

Great customer service from the beginning to the end. Communication was easy via text. Steve is awesome! More

by kings2realty
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Steven Eby
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 07, 2025 -

Royal Oak Ford responded

Hi, our Staff is dedicated to providing all our guests with outstanding customer service and quality work you can trust! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

November 22, 2025

Jordan made the process very smooth It went quickly and he took care of everything. I was very pleased. More

by cferrari52
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 25, 2025 -

Royal Oak Ford responded

Hi, we are very happy to have provided you with such a positive experience! If you have any further questions, please don't hesitate to reach out!

November 17, 2025

My daughter purchased a used car from this dealership mid July from James Price. She was told that the car passed a safety inspection at the time of purchase. The check engine light came on soon after and we More

by Robrembert
Recommend Dealer
No
Employees Worked With
James Price (Special Finance) Eric Calhoun-General Manager
Nov 19, 2025 -

Royal Oak Ford responded

Hi, we are so disappointed to learn of this situation you have described. Please reach out to cathy.mason@royaloakford.com at your earliest convenience. Thank you for your honest comments and we hope to hear from you soon

October 27, 2025

Great dealership especially when you have salespeople like Bob Branic who takes his customers seriously. More

by blazeon4u
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Bob Branic
Oct 29, 2025 -

Royal Oak Ford responded

Hi, we're happy you found our staff to be so supportive during your experience here. Please don't hesitate to reach out if there's anything additional we can do for you.

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