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Royal Oak Ford

Royal Oak, MI

4.8
1,138 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,138 reviews

December 11, 2020

This was my first car purchase, so I had no idea what I was doing. They kept the process simple enough that I went over during lunch, signed all the documents, and was on my way. More

by Drewdmcelroy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Moore
December 11, 2020

Devin was great to work with. He was very accommodating, flexible, patient and knowledgeable, I did not know what I wanted and he provided me with many options that would meet my needs. I never felt pressu More

by Esther Lemaster
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
December 11, 2020

My Ford Explorer that I bought in Oct was rear ended an accident and marked for a total loss by insurance. Donald and the resources at Royal Oak Ford went above and beyind in working with me to get another More

by Ron H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 09, 2020

Jordan was a pleasure to work with! He was very responsive with text and emails. When I finally found a car he had me in and out within a hour. He took time to show me all the features on the car a More

by Lspano228
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jordan Robinson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon
December 08, 2020

Devin is a pleasure to work with. He is knowledgeable, respectful, and timely. He is not "hard sell"!! We will continue to seek his assistance. More

by Jturner9
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
December 07, 2020

Matthew and all the staff at Royal Oak Ford were very nice and a pleasure to work with. This was my best car buying experience yet! I will definitely go back to them in the future. More

by Amber
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lange, Matthew Peters
December 05, 2020

I loved Heather. She was very friendly and understanding. She went out of her way to understand my situation. I strongly suggest you give Heather a raise. Thank you. More

by Elidub20
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Donald was professional, helpful, accommodating and flexible from the beginning of the process all the way to the end. Everyone I encountered at the dealership was also the same way. More

by KMW
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 04, 2020

Great sales team. The staff was very helpful and found the car I wanted that fit my budget. This was my first time leasing a Ford and I’m very happy with my new Edge. More

by almerz
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Franco Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 03, 2020

Royal Oak Ford Dealership was very expedient in get me in my 2020 Expedition. My sales person Miss Heather Miller kept in constant contact with me and until her hard work got me this fantastic vehicle. Thank More

by Tillerye1946
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
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