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Royal Oak Ford
Royal Oak, MI
1,154 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area.
Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 6:00 PM
Wednesday 9:00 AM - 6:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday Closed
Sunday Closed
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Showing 1,154 reviews
December 08, 2020
Devin is a pleasure to work with. He is knowledgeable, respectful, and timely. He is not "hard sell"!! We will continue to seek his assistance. respectful, and timely. He is not "hard sell"!! We will continue to seek his assistance. More
by Jturner9
Employees Worked With
Devin Carrier
December 07, 2020
Matthew and all the staff at Royal Oak Ford were very nice and a pleasure to work with. This was my best car buying experience yet! I will definitely go back to them in the future. nice and a pleasure to work with. This was my best car buying experience yet! I will definitely go back to them in the future. More
by Amber
Employees Worked With
Mark Lange, Matthew Peters
December 05, 2020
I loved Heather. She was very friendly and understanding. She went out of her way to understand my situation. I strongly suggest you give Heather a raise. Thank you. understanding. She went out of her way to understand my situation. I strongly suggest you give Heather a raise. Thank you. More
by Elidub20
Employees Worked With
December 04, 2020
Donald was professional, helpful, accommodating and flexible from the beginning of the process all the way to the end. Everyone I encountered at the dealership was also the same way. flexible from the beginning of the process all the way to the end. Everyone I encountered at the dealership was also the same way. More
by KMW
Employees Worked With
December 04, 2020
Great sales team. The staff was very helpful and found the car I wanted that fit my budget. This was my first time leasing a Ford and I’m very happy with my new Edge. the car I wanted that fit my budget. This was my first time leasing a Ford and I’m very happy with my new Edge. More
by almerz
Employees Worked With
December 03, 2020
Royal Oak Ford Dealership was very expedient in get me in my 2020 Expedition. My sales person Miss Heather Miller kept in constant contact with me and until her hard work got me this fantastic vehicle. Thank my 2020 Expedition. My sales person Miss Heather Miller kept in constant contact with me and until her hard work got me this fantastic vehicle. Thank you I'm a very happy customer More
by Tillerye1946
Employees Worked With
December 02, 2020
Everything was great easy and smooth! Heather called me, said she had a car for me and I drove it off the lot that evening. said she had a car for me and I drove it off the lot that evening. More
by jacobmortiere
Employees Worked With
December 02, 2020
Heather was extremely friendly and made the new buying process simple and painless. Will highly recommend in the future to anyone interested in buying a Ford car. process simple and painless. Will highly recommend in the future to anyone interested in buying a Ford car. More
by Trevorklosowski
Employees Worked With
December 02, 2020
My experience with Vernon Davis was superb 👏. Awesome customer service skills was beyond my expectations. Vernon went the extra mile to make sure I would have a vehicle before I left the dealership. I w customer service skills was beyond my expectations. Vernon went the extra mile to make sure I would have a vehicle before I left the dealership. I was more than happy also satisfied with my vehicle. Royal Oak Ford you have an amazing salesman. More
by JERI
Employees Worked With
Vernon Davis
