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Royal Oak Ford

Royal Oak, MI

4.8
1,138 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,138 reviews

October 10, 2020

Vernon was so helpful and thoughtful! He made sure I left that dealership with the car I wanted, he put me and my family in a new-safe-reliable and gorgeous car! So thankful for him and royal oak ford! More

by Caitieduncan93
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Davis
October 10, 2020

Everybody was welcoming and professional at the dealership. Heather was amazing! This was my first experience buying from a dealership and she walked me through every step without any hiccups. S More

by Kyle
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 09, 2020

10/10 would recommend Devin and Royal Oak Ford. I was close to going over my miles on my current lease but still had over a year left. Devin helped me figure out solutions to this and ultimately got me i More

by Jakepsloan
Recommend Dealer
Yes
Employees Worked With
Steve Simon, Devin Carrier
October 08, 2020

Heather and the dealership were very patient and helpful with my special circumstances in leasing a new truck. Heather answered all of my questions in a very timely matter. More

by jcseefri
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 08, 2020

I love my 2018 Ford Edge I bought from Royal Oak Ford. Worked with Jacob Swanson in the used car sales department and Jacob was great to work with and made buying a car a delightful experience. More

by jhagaman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jacob Swanson
October 08, 2020

I came to Royal Oak Ford to pick up my sisters car for her and Mark took care of everything she needed done. Mark was very helpful and professional. I would recommend them to everyone. More

by susieq
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Lange
October 02, 2020

Vernon Davis was a fantastic help in terms of making sure that I was totally informed and satisfied with the car that I selected. Great job! More

by mrsarmstrong02
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Davis
October 02, 2020

I liked my sales person. Vernon was nice and courteous. He took time to help me with whatever I needed. I think that the service department need to do better with making sure things are properly working More

by Labillington
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Vernon Davis
October 01, 2020

My experience was exceptional! I really enjoyed working with Franco! He was patient, kind, informative and helpful! The team went above and beyond my expectations during my transaction. I look forwarded to More

by Kris P
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
HEATHER Miller
5.0
This rating includes all reviews, with more weight given to recent reviews.
Franco Esposito
5.0
This rating includes all reviews, with more weight given to recent reviews.
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Simon, Mike Schneider
October 01, 2020

Great experience overall. Staff was very friendly and went the extra mile to meet my requests. Will definitely go to them again for any future vehicle purchases. More

by Ron H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Donald Fleming
5.0
This rating includes all reviews, with more weight given to recent reviews.
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