Royal Oak Ford

I have been buying and leasing for 25 years from different dealerships. Devin by far stands out as the best sales professional. Devin is like my Costco going forward; service, price, efficiency guar different dealerships. Devin by far stands out as the best sales professional. Devin is like my Costco going forward; service, price, efficiency guaranteed!! Thanks and Good Luck!! More

Devin was the best. We never expected to get a car same day, but he made it so easy. He helped us so much every step of the way, anyone looking for a car should go to him. Best experience we could have ask day, but he made it so easy. He helped us so much every step of the way, anyone looking for a car should go to him. Best experience we could have asked for! More

Very happy with my experience at Ford royal oak. From the customer service to all the friendly staff. Devin was great at helping out with all our needs and questions and was very knowledgeable! customer service to all the friendly staff. Devin was great at helping out with all our needs and questions and was very knowledgeable! More

Devin was really great to work with, and very friendly, he was knowledgeable in vehicles and was helpful in all areas. I would recommend him. he was knowledgeable in vehicles and was helpful in all areas. I would recommend him. More

Shawn was the best part guy I have ever met I was looking for license plate screws for my transit connect. Tried all of the ones sold by major autoshops and secratary of state and none of them w I was looking for license plate screws for my transit connect. Tried all of the ones sold by major autoshops and secratary of state and none of them worked. When I called different dealers, they all told me it's standard screws. The vehicle is manufactured in spain and uses a different screw, the bottom screws are wider and made for rectangular plates used in Europe. I called Royal Oak Ford and Shawn knew exactly what I was talking about. He went out to his prep guys and grabbed a set of screws and even asked if I need more. Best of all, he did not charge me for them.. More

Devin is by far one of the best sales representatives I have spoke with. Very respectable and treated my father and I very well. He works to get you the best deal possible. Couldn’t have asked for a better have spoke with. Very respectable and treated my father and I very well. He works to get you the best deal possible. Couldn’t have asked for a better truck. Thank you so much! More

Heather is the best sales person I've ever had! I consider her a friend now. She's the absolute best! She worked with me, and got me the best deal, if I had to rate her from 1 to 10, she'd be an 11! consider her a friend now. She's the absolute best! She worked with me, and got me the best deal, if I had to rate her from 1 to 10, she'd be an 11! I'm super happy with everything! More

Devin was by far biggest help from any dealership I’ve ever been too. Might have himself a lifetime customer now!! Very grateful for the work. Good looks!! ever been too. Might have himself a lifetime customer now!! Very grateful for the work. Good looks!! More

Heather Miller is Amazing and helpful! Before I went to Ford Royal Oak, 2019 we shopped for 2019 Ford Edge, I had a escape 2017 that I want to trade in asDP to buy a new Edge 2019. I went to all Ford branc Ford Royal Oak, 2019 we shopped for 2019 Ford Edge, I had a escape 2017 that I want to trade in asDP to buy a new Edge 2019. I went to all Ford branches first in Ford Durian, I talk to the guy and discussed to him what I want and what is my plan! Instead of helping us, He is very rude and mean in our conversation! Next we went to Ford Suburban, same scenario we discussed to the sales man what we want and plan. They want to get my car and they want us to give them a $5000 to $1000 DP, theirs is no sense to give my car to them us a DP if they also want us to give them a cash $5000 to $1000. So these all sales man are not helping us! So we went to Ford Royal Oak website then we emailed them and inquire. Then Heather Miller reply us then we met her in person and discussed with her what we want and plan, I never thought that she will help us! I am very surprised! Heather was very helpful, nice and sweet! She answers all our questions politely! Most of all she is very professional! Now I am driving my Ford Edge 2019! Without Heather Miller this will not happened! Thank you Heather Miller and Ford Royal Oak Employee’s are very nice And helpful people to their customers! More

Easy! This was the easiest, most efficient car buying experience I've ever had. Devin Carrier asked me for information and documents in advance of our appoi This was the easiest, most efficient car buying experience I've ever had. Devin Carrier asked me for information and documents in advance of our appointment, so that during our appointment all I had to do was sign the paperwork and drive off in my new Explorer. Devin even went as far as to meet me at the GM dealership a few days later to ensure proper return of my prior leased vehicle. Pricing was fair right off the bat, so we didn't have to go round and round in negotiations either. Easy, breezy! More