Royal Oak Ford

New Fusion As a newer car buyer, Devin was very patience to answer all my questions to ensure I understood the features of my new car and the lease payments. Ver As a newer car buyer, Devin was very patience to answer all my questions to ensure I understood the features of my new car and the lease payments. Very professional and outstanding service. More

Easy and hassle free experience My sales rep was great to work with and accommodating on a number of research questions. Not only did he answer all my questions and do so quickly, he My sales rep was great to work with and accommodating on a number of research questions. Not only did he answer all my questions and do so quickly, he was flexible in using email, text, and phone communications depending what worked best for my schedule. He was straight forward with financing information on multiple vehicles allowing me to make the best decision. The vehicle I ended up with was exactly what I was looking for! More

Friendly excellent service Great experience, Devin was super helpful and answered all my questions. He was easy going and didn’t pressure me. I will definitely be back! Great experience, Devin was super helpful and answered all my questions. He was easy going and didn’t pressure me. I will definitely be back! More

Heather was great. Heather took her time to make sure everything went smooth and made sure my truck was ready as soon as possible. She was very nice and easy to work wit Heather took her time to make sure everything went smooth and made sure my truck was ready as soon as possible. She was very nice and easy to work with. I would recommend her and the dealership to my friends. More

5 ⭐️ Experience We went in to try leasing for the first time. It was pure luck that Heather was the salesperson to approach us first. She was easy to talk to, very We went in to try leasing for the first time. It was pure luck that Heather was the salesperson to approach us first. She was easy to talk to, very thorough in explaining the leasing process and was had a no pressure approach. It was very refreshing as we’ve had many high pressure salespeople in the past at other dealerships. Our entire process of trading in our car, to picking the exact car we wanted to lease, to signing on the dotted line was so easy. Highly recommend Royal Oak Ford but we especially highly recommend working with Heather Miller. More

Purchased 2017 Ford Fusion from Joe Cicala at Royal Oak Ford My last purchase experience at another large dealership was very unpleasant and I was not prepared for the warm and friendly, no pressure approach the My last purchase experience at another large dealership was very unpleasant and I was not prepared for the warm and friendly, no pressure approach the folks at Royal Oak Ford showed my wife and I last Friday. Our Salesman, Joe Cicala, as well as the finance person and Sidney made our purchase a breeze. Everyone was friendly and professional and the entire transaction took just a couple of hours. I will most likely purchase again from this dealer and will highly recommend them to others. More

Devin Made It Happen! Devin Carrier at Royal Oak Ford is THE MAN to see if you want a new car! He made it super easy and walked me through everything, IN DETAIL, to make su Devin Carrier at Royal Oak Ford is THE MAN to see if you want a new car! He made it super easy and walked me through everything, IN DETAIL, to make sure I found the best car at the best price. Seriously, go see Devin. He's got excellent customer service and just a great guy all around! Thanks Devin! More

Heather for the win Heather is great, always available, and a big part of why it was a seamless experience. For the Explorer, to quote the great Ferris Buehler "I hig Heather is great, always available, and a big part of why it was a seamless experience. For the Explorer, to quote the great Ferris Buehler "I highly recommend picking one up." More

2019 Ford F-150 Devin Carrier and the whole Royal Oak Ford Team were awesome!!! They made leasing my new 2019 Ford F150 super easy. No playing games or wasting my Devin Carrier and the whole Royal Oak Ford Team were awesome!!! They made leasing my new 2019 Ford F150 super easy. No playing games or wasting my time. Just good people putting together the best deal and making the whole experience easy. More

Definition of great customer service! Devin Carrier and Royal Oak Ford were a pleasure to do business with. Devin had contacted me when my wife and I were slowly losing hope of finding the Devin Carrier and Royal Oak Ford were a pleasure to do business with. Devin had contacted me when my wife and I were slowly losing hope of finding the exact model with the exact features that we were looking for, and he said that if it's out there, he would find it. He most definitely delivered on that promise. He found our 2019 Explorer Sport exactly the way we wanted it. He put in the work that other dealers would not and just made it happen. Most importantly, he did it with a smile on his face and created a friendly atmosphere from the beginning. He answered all our questions without hesitation in an honest and respectful fashion, and what's important to me is that he was not a "robot" and showed me his human side. Great guy, great dealership, great customer service...and most importantly, we are in love with our new ride! Thanks again Devin, you're the man. More