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Royal Oak Ford

Royal Oak, MI

4.8
1,137 Reviews
Royal Oak Ford is a an award winning Ford Auto Dealer Serving Royal Oak and the greater Metropolitan Detroit MI area. Our goal is to make your car buying experience the best possible. Royal Oak Ford's virtual dealership offers a wide variety of new and used cars, Ford incentives, service specials, and Ford parts savings. Conveniently located in Royal Oak, MI we also serve Ferndale, MI, Southfield, MI and Troy, MI and the tri-county area.
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27550 Woodward Ave

Royal Oak, MI

48073

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Showing 1,137 reviews

May 08, 2018

Great first experience at Royal Oak Ford Tom Sammut made my first car-leasing experience a breeze! He was very knowledgable and helpful throughout the entire process. Tom was very receptive t More

by OliviaGE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sammut
Jun 11, 2018 -

Royal Oak Ford responded

Congratulations on leasing your new vehicle, and thank you for the recommendation of our team! If you have any additional needs or questions, we will be more than happy to assist you! Safe travels!

May 07, 2018

Positive Experience Tom was extremely easy to work with and was helpful in the buying experience. He wanted to make sure I ended up in the vehicle I wanted and did not pu More

by ShoTime
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sammut
May 07, 2018

Finally I got my Mustang! New in town and in USA. Have to lease a car and My sales rapresentative (Tom Sammut) was very kind, patience and always available to show me all the o More

by Kim777
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sammut
May 04, 2018

Wonderful Experience Tom treated us very well. Went above and beyond to get us a great deal. He made sure we were happy. I recommend him highly! More

by Hanel6
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sammut
Jun 11, 2018 -

Royal Oak Ford responded

It is great to hear that we were able to go above and beyond your expectations and really help you out! Please let us know if there is ever anything else we can do for you! Safe travels!

May 04, 2018

Excellent service! I had a great experience and will get my cars from them for now on. My sales rep, Larry Moore, was outstanding! And I love my new truck! More

by Ford667
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jalen, Larry Moore
May 03, 2018

Tom = First Class Service Wonderful service from Tom. Unlike other dealerships I have dealt with in past, Tom goes to work for YOU. He makes sure you’re satisfied and gets you More

by stefens
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tom Sammut
May 02, 2018

Great Experience Good communication between departments led me from service to sales to a new vehicle in just a couple of days. Smooth sales experience and financing. More

by lrelftman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
May 02, 2018

Very positive experience and willing to work with us. Ray went out of his way to work with us and for a trade in. Car needed some touch up before we picked it up and he arranged for free rental car while More

by redrene
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Daniele
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ray Kupka
Jun 11, 2018 -

Royal Oak Ford responded

We are happy we could make your experience a positive one! Please let us know if there is ever anything else we can do for you! Safe travels!

May 01, 2018

Great Experience Walked on the lot for the first time and drove away two hours later in a new F150. Devin Carrier was the best. Professional, knowledgeable and most im More

by T
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
Jun 11, 2018 -

Royal Oak Ford responded

We set high expectations for ourselves so it’s gratifying to hear you had a great experience with us. Please let us know if there is ever anything else we can do for you! Safe travels!

May 01, 2018

Devin Carrier Devin made the car buying experience simple and quick! He is knowledge aboit the product and options. The paperwork was efficient and the car was rea More

by Ko
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Devin Carrier
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