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Rudolph Honda

El Paso, TX

4.7
2,056 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 2,056 reviews

January 13, 2024

I enjoy buying a car from them. Joseph was very helpful. Lynne was also very helpful. Mr Tarim work with me in getting a good interest. More

by Marisala27
Recommend Dealer
Yes
Employees Worked With
Joseph Cuellar, Joseph Cuellar
Jan 14, 2024 -

Rudolph Honda responded

Marisala, Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad Joesph, Lynne, and our team were able to help, and we hope to see you again! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

We had a positive experience when we purchased the car. The service department has been great the 2 times I've taken the car in. About 2 weeks after we purchased the vehicle, we had a severe hail storm and More

by SANDYESTRADA418
Recommend Dealer
Yes
Employees Worked With
Taylor Lambing
Jan 14, 2024 -

Rudolph Honda responded

Sandy, Thank you so much for your kind words for Taylor, and for taking the time to leave us this wonderful feedback! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

The woman who works in finance was great. Angel was great. Very efficient made. Made car buying a breeze. More

by bellamarieg0716
Recommend Dealer
Yes
Employees Worked With
Angel
Jan 14, 2024 -

Rudolph Honda responded

Bella, Thank you for your business and this review. We're happy to hear Angel and our team were able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Helpful and patient. All over good experience Joseph and brian were great and assisted me to purchase my car More

by belanore46
Recommend Dealer
Yes
Employees Worked With
Joseph Cuellar
Jan 14, 2024 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad Joseph, Brian, and our team were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Above and beyond what i expected with diagnosis on a day that department was closed. Got honda care info, ordered part, called when arrived, and took great urgency when i waited for everything done that day More

by darnella19
Recommend Dealer
Yes
Employees Worked With
Rick (service).
Jan 14, 2024 -

Rudolph Honda responded

Darnella, Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with Rick and our team, and we look forward to working with you again. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Very helpful and knowledgeable Would not hesitate going back as they have always being very helpful and nice More

by kix25guerra
Recommend Dealer
Yes
Jan 14, 2024 -

Rudolph Honda responded

Kix, It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Honda, we look forward to having you as a valued customer for many years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Great experience and easy Very helpful staff Chris and Gabriel were excellent sales guys Awesome More

by GIGIOKID
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
Jan 14, 2024 -

Rudolph Honda responded

Thanks for your feedback on your recent visit to Rudolph Honda. It's great to hear that Chris, Gabriel, and our team were able to assist you and that you had such a positive experience. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

January 13, 2024

It was friendly, fast and good like always. My experience with Rudolph Honda was fast, through, and friendly like always. More

by hllope
Recommend Dealer
Yes
Employees Worked With
Willie
Jan 14, 2024 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad Willie and our team were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Dealership is fine, just as any other. Natali and Matthew give out better and friendlier service than the new girl Edith. Last time I needed to replace the splash guard they helped me bett More

by josueadame81
Recommend Dealer
No
Employees Worked With
Edith Perez, Edith Perez
Jan 17, 2024 -

Rudolph Honda responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service doesn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

January 13, 2024

Went to fix my car problems but not much really got done. I'm experiencing the same problems More

by armando.contreras11
Recommend Dealer
No
Employees Worked With
Taylor
Jan 17, 2024 -

Rudolph Honda responded

Armando, We're sorry to hear about your experience and would love to get to the bottom of it with you and see if there is something we can come up with to turn it around for you as quickly as possible. If you would be willing to continue the conversation, we would appreciate the opportunity to address your concerns. Please let us know the best way to reach you. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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