Rudolph Honda

Everything was positive! My car was taken in immediately and written up for service. I was offered shuttle service since I was not planning to wait, but I had already arrange My car was taken in immediately and written up for service. I was offered shuttle service since I was not planning to wait, but I had already arranged to be picked up. My service adviser Rick Biernaki called me promptly when the car was ready, and the service invoice detailed all the work done, inspection results, and charges. Everything about the experience was positive. More

Oil and filter change with tire rotation. Excellent customer service by service provider Rick Bernaki . His attention to detail and ensuring that my vehicle was ready on time and that I had a Excellent customer service by service provider Rick Bernaki . His attention to detail and ensuring that my vehicle was ready on time and that I had a great experience was outstanding. More

Excellent comprehensive service My vehicle was nearing the 100K mark and Clare called to inform me of several of the Service Tech's recommendations as well as a recall that I was not My vehicle was nearing the 100K mark and Clare called to inform me of several of the Service Tech's recommendations as well as a recall that I was not aware of. Very pleasant, friendly atmosphere. More

Helped while traveling While traveling through 18 national parks and driving 12,300 miles our service light came on and our oil life was only 15%. We called the Comfort Sui While traveling through 18 national parks and driving 12,300 miles our service light came on and our oil life was only 15%. We called the Comfort Suites to ask if there was a Honda dealer nearby where we could get the car serviced and Rudolph was only about half a mile away, plus they had a free shuttle service. I dropped the car off at 7:00 A.M. and was back on the road at 10:30 A.M. without having an appointment. The shuttle took me back to the hotel and we ate breakfast while waiting on the car. They only did the required maintenance and took car of a recall to update the software and did not overcharge me at all. I have been a Honda fan for the past four years and our 2016 Honda CRV got great mileage. From 31.5 mpg to 32.4 mpg while fully loaded in both the cargo area and the back seat and driving up to 80 miles per hour and through mountains with steep grades, hairpin turns and high elevations. Thank you Rudolph for taking good care of us and getting us back on the road as quickly as possible. More

Friendly Work done quickly and with a smile. Clare actually called me before I had to call to check on my Civic. Great job. Keep it up. Work done quickly and with a smile. Clare actually called me before I had to call to check on my Civic. Great job. Keep it up. More

Excellent Customer Service from Edwin Edwin has been my service rep for decades and I trust his recommendations. He always explains what needs to be done in detail and gives me choices. Edwin has been my service rep for decades and I trust his recommendations. He always explains what needs to be done in detail and gives me choices. I value his advice and counsel. More

Excellent Tanya Alcocer Provide an Excelent service Very good experience highly recommended Thnx to all the Honda staff They know how to deal with cu Tanya Alcocer Provide an Excelent service Very good experience highly recommended Thnx to all the Honda staff They know how to deal with customers On a hurry More

Wonderful experience! Great customer service, very clean dealership with a wonderful customer refreshment center. Ed is always pleasant. I Waited a reasonable amount of ti Great customer service, very clean dealership with a wonderful customer refreshment center. Ed is always pleasant. I Waited a reasonable amount of time for the service I needed. Overall experience is great. More

Got down to business, in a freindly manner. Brought in Civic for AC check. Car needed work beyond a recharge of which I couldn't afford at this time. They explained the details, didn't try to Brought in Civic for AC check. Car needed work beyond a recharge of which I couldn't afford at this time. They explained the details, didn't try to pressure me to do it now and said they would work with me when I was ready. I will be back for the service because they can be trusted. More

Vibrateing nosie was coming from engine area. Tanya received me with a great smile and very professional attitude. She understood my problem and had a tech research my problem and found the cause Tanya received me with a great smile and very professional attitude. She understood my problem and had a tech research my problem and found the cause right away. Part was ordered and she told me to bring my CRV when the part arrived, was only a few days. She told me it would be ready by a certain time and it was ready. I had no problems what so ever. More