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Rudolph Honda

El Paso, TX

4.8
1,264 Reviews

5655 S Desert Blvd

El Paso, TX

79932

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Showing 1,264 reviews

December 04, 2023

I always have great experience with this dealership. Initially I received an auto generated email from the dealership that got rejected so i waited for an email from a different name and happy to say th More

by hyppolite.giovani
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Alex Tarin
Dec 04, 2023 -

Rudolph Honda responded

Thanks, Giovani, for sharing your thoughts about your experience with Juan here at Rudolph Honda. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 03, 2023

Meant Willie Ray not rat. I refer people to Rudolph Did not line sales man lying to me that Honda does not have power trunk when I bought CRV guess he just wanted to make sake More

by lisakayriley
Recommend Dealer
Yes
Employees Worked With
Willie Rat
Dec 04, 2023 -

Rudolph Honda responded

Lisa, Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Willie met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 03, 2023

Good service. Fast and friendly. Patient. Would recommend. Good service. Fast and friendly. Patient. Would recommend. More

by RIGOCHAPARRO
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Alex Tarin
Dec 04, 2023 -

Rudolph Honda responded

Thank you for your business and this review. We're happy to hear Alex and our team were able to serve you and demonstrate our commitment to great service. Please let us know if there is anything we can assist you with in the future. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 03, 2023

Even though I said I couldn't make it with my busy schedule he still called me the next week to see if I was available and told me they still had certain cars I was looking for still in stock and he w More

by JULESSHAY39
Recommend Dealer
Yes
Employees Worked With
Miguel Chavez, Miguel Chavez
Dec 04, 2023 -

Rudolph Honda responded

Jules, Thank you for taking the time to share your thoughts on working with Miguel and our team. We're glad to hear we delivered such a great experience! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 02, 2023

Friendly , helpful , knowledgeable staff! Rudolph Honda reps were very helpful during the selection of the vehicle , they were quick to respond to any questions I had during the purchasing pr More

by ARTURONER609
Recommend Dealer
Yes
Employees Worked With
Angel Corral
Dec 04, 2023 -

Rudolph Honda responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that Angel met your expectations. Thank you again for choosing Rudolph Honda, we look forward to having you as one of our valued customers for many more years to come! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 02, 2023

Joel was attentive Joel was focused on providing good Customer service Everything was done on time and as described I had to go back next day as tire pressures were off and Joel immediately has fixed. More

by TROYWYATT8
Recommend Dealer
Yes
Employees Worked With
Joel. Rudolph Honda.
Dec 04, 2023 -

Rudolph Honda responded

Troy, Thank you for the kind words for our service department! We look forward to sharing your compliments with Joel and don't hesitate to let us know if we can be of further assistance. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 02, 2023

I gave my phone number 3 times, and they still sent the ready for pick up message to the wrong number. More

by dante.sarabia92
Recommend Dealer
Yes
Employees Worked With
Taylor
Dec 03, 2023 -

Rudolph Honda responded

Dante, Thank you for this feedback. We're very sorry to see that you didn't have the best experience at our dealership. Would you mind sending us a message with your contact information so we can learn more about your visit and address your concerns? While we're disappointed to learn that we didn't meet your expectations, we'd love to try to turn things around and make sure the same thing doesn't continue to happen. Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

December 01, 2023

Excellent service provided by Francisco Espinoza Francisco went above and beyond to find me credit so I could buy a car for my wife!! More

by fernando.deleon89
Recommend Dealer
Yes
Employees Worked With
Heather Hinojos, Heather Hinojos
Dec 01, 2023 -

Rudolph Honda responded

Thank you, Fernando, for sharing your thoughts about your experience with Rudolph Honda. We appreciate your business and hope to see you again soon! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

December 01, 2023

Always attentive always courteous. Professionalism at its best Making sure that my updated services are required. More

by Jasso26312
Recommend Dealer
Yes
Employees Worked With
Edith Perez, Edith Perez
Dec 03, 2023 -

Rudolph Honda responded

Thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad Edith was able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

November 30, 2023

Very nice and polite , everybody very professional. The waiting time minimum. I loved the service . More

by Antonia castaneda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lam Nguyen, Joseph Cuellar
Dec 01, 2023 -

Rudolph Honda responded

Antonia, thank you for choosing Rudolph Honda. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Claudia Aguilar Service Manager Claudia.Aguilar@rudolphcars.com

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