Rudolph Volkswagen of El Paso

The service department staff - Desiree , was exceptionally nice and attentive. She took care of my vehicle and kept me posted on the process . Thank you VW ! exceptionally nice and attentive. She took care of my vehicle and kept me posted on the process . Thank you VW ! More

Your customer service reps have a terrible attitude. They think they are doing us a big favor in receiving our cars for service or repairs and don’t respect us. Please let them know that we spent alre They think they are doing us a big favor in receiving our cars for service or repairs and don’t respect us. Please let them know that we spent already thousands of dollars in purchasing vehicles from you. More

I always take my Tiguan in to Rudolph Volkswagen for service. I always find them to be courteous, professional and thorough. My car is serviced promptly and professionally an I leave with a feeling of service. I always find them to be courteous, professional and thorough. My car is serviced promptly and professionally an I leave with a feeling of confidence that my car has been taken care of well. I would not hesitate to bring my car in or service at Rudolph Volkswagen. When I am ready to buy another Volkswagen, I would come to Rudolph VW first. More

They have been an excellent dealer in all of the aspects I have experienced with them I have experienced with them More

Both service advisers that I dealt with were bad, unprofessional and gave me the impression that they did not want to deal with the issue that I had taken the car in for. The issue with my Volkswagen unprofessional and gave me the impression that they did not want to deal with the issue that I had taken the car in for. The issue with my Volkswagen Taos remains the same. My car is a year old with 6,000 miles on it and under full warranty but only a visual inspection of the issue was conducted. I’m pretty dissatisfied with the service I received and will likely go to another Volkswagen dealership within town to correct the issue. More

Friendly, understanding and willing to work with you. Luis Ozaeta and Manny Gutierrez were the best to work with. Luis Ozaeta and Manny Gutierrez were the best to work with. More

Good experience. Found what I was looking for at a reasonable price. Information was thorough and can’t beat it. Thanks! Found what I was looking for at a reasonable price. Information was thorough and can’t beat it. Thanks! More

Everyone at the dealership was super helpful and attentive. It didn’t take long for me to get helped. attentive. It didn’t take long for me to get helped. More

Efficient and easy to talk to communicate/decide on a car that fit into my liking. that fit into my liking. More

They were very helpful and took care of issue and were courteous, timely, and provided all relevant options. courteous, timely, and provided all relevant options. More