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Rudolph Volkswagen of El Paso

El Paso, TX

not yet
rated
5 Reviews

5505 S Desert Blvd

El Paso, TX

79932

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Showing 5 reviews

January 12, 2023

Took my car in for recalls and transmission chexk. Great service. Prompt recommendations. Got oil change while it was there .. fast ,easy , very professional .. 2 thumbs up... thank you! More

by Cobrasvt915
Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree
April 07, 2022

I inquired about purchasing a new vehicle from Rudolph Volkswagen. Rudolph sales person who was point of contact NEVER got back to me after telling me that her managers were in a meeting so she could NOT More

by dan the man
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
N/a
February 15, 2022

I went to buy my VW PASSAT on February 9, 2022, from Ricardo Knox, my adviser to Melanie in finance , Rachelle, Matthew, and all at Rudolph Volkswagen of El Paso, made me feel at home and provided me wi More

by Doina
Customer Service
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Knox and Melanie
November 16, 2018

Bait and Switch in the Service Department Be careful with taking your vehicle to Rudolph Volkswagen for servicing. They bait and switch customers. I called and it was supposed to be minimum se More

by agarcia36
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
No
Employees Worked With
Service Department
Nov 16, 2018 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to write us a review. Learning from every experience helps us provide you the very best in service. I would like the opportunity to talk to you more about the events that transpired. Please contact me directly so we can work on this together. Sincerely, Gabe Gonzalez, General Sales Manager, (915)-726-1530

August 08, 2016

The only VW dealership I trust in El Paso! Recently bought a 2016 VW at Rudolph Volkswagen and the customer service was, for lack of a better word, perfect! Staff was extremely helpful and kno More

by Mslopez3
Customer Service
Quality of Work
Friendliness
Pricing
Overall Experience
Recommend Dealer
Yes
Employees Worked With
Brian Lane
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