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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.5
150 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 150 reviews

April 28, 2023

Desiree was great! Vehicle was ready as promised and serviced well! Thank you! Will return for sure! More

by brian.mathison
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara
Report | Print
Apr 30, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your feedback with us. We appreciate the five-star rating. We look forward to working with you again. Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 27, 2023

Excellent customer service, mister Juan Navarro and Miss Nicole where super realistic on providing us what we wanted. More

by felicianojosue630
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Nicole Gabaldon, Juan Navarro
Report | Print
Apr 30, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for sharing your experience with us! We're happy to hear it went well with both Juan and Nicole. We hope you enjoy your new vehicle, Felicia. We truly appreciate your five-star feedback. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

Helpful
April 27, 2023

This dealership was wonderful. From the moment we arrived we were treated with the most respect and all the staff were very kind and generous. We are thankful for all Jose’s help f More

by MrsHernandez23
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Nicole Gabaldon, Jose Roman
Report | Print
Apr 30, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to leave us this fantastic five-star review. Congratulations on the purchase of your new family vehicle! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Rudolph Volkswagen of El Paso, Mrs. Hernandez! Dominique Valdez Sales Manager dominiquev@rudolphcars.com

Helpful
April 27, 2023

The lady who helped me was very kind and knowledgeable. Very professional and great service. More

by richica7
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Lorena Carillo
Report | Print
Apr 30, 2023 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing your thoughts about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 21, 2023

They always take care of vehicle fast and efficient. I drive 20 minutes to have my car service because they are always excellent. More

by lluviah
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rocha
Report | Print
Apr 22, 2023 -

Rudolph Volkswagen of El Paso responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 13, 2023

Service advisor was awesome! Explained everything in detail and provided updates as well as prices! More

by Schaibs12
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
Apr 14, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Volkswagen of El Paso to be a positive one. Please don't hesitate to reach out if you need anything else. Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 13, 2023

Victor Guerrero is an incredible sales person. He was attentive, informative, and most of all enthused to help me get a new vehicle. Nicole and Lam were extremely helpful and fought to get me the More

by anapaulathemann
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Alex Tarin, Nicole Gabaldon, Lam Nguyen, Rachel Hinojos, Victor Guerrero, Alan Kaplan, Carlos Tinajero
Report | Print
Apr 14, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your excellent review! We are so glad that Victor and Nicole had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else. Dominique Valdez Sales Manager dominiquev@rudolphcars.com

Helpful
April 09, 2023

Servicio rápido y personal atento , con seguro de carro , sin lavado y avisaron cuando estuvo listo More

by XOCHITLGUERRA
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
Apr 10, 2023 -

Rudolph Volkswagen of El Paso responded

Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and five-star rating mean a lot to us. We're glad we were able to help, and we hope to see you again. Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 06, 2023

Good service. No complaints. Carlos has a very good service attitude. Would be good to have more coupons More

by edgardelicias
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero
Report | Print
Apr 06, 2023 -

Rudolph Volkswagen of El Paso responded

Edgar, Thank you for taking the time to share your thoughts on working with Carlos and our team. We're glad to hear we delivered such a great experience! Rachel Hinojos Service Manager RachelH@rudolphcars.com

Helpful
April 05, 2023

Always a pleasure to take my car to get checked, super fast and professional and close by More

by bonnieblue24
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Brian Lane, Carlyle Meeks, Rachel Hinojos, Desiree Lara, Joe Maynez
Report | Print
Apr 06, 2023 -

Rudolph Volkswagen of El Paso responded

Bonnie, Thank you for choosing Rudolph Volkswagen of El Paso. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again! Rachel Hinojos Service Manager RachelH@rudolphcars.com

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