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Rudolph Volkswagen of El Paso

El Paso, TX

Overview
Reviews
Vehicles
4.4
327 Reviews
Call Dealership (915) 845-8500

5505 S Desert Blvd

El Paso, TX

79932

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Showing 327 reviews

May 14, 2025

They are polite and friendly every time, and they provide great customer service. The service is quick! More

by rhanise
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Melanie Gabaldon, Juan Navarro
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May 14, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for taking the time to share your feedback with us. We are delighted to learn about your positive experience! If there is anything else we can do to assist you, please do not hesitate to let us know. We are always happy to help! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 11, 2025

I just changed air filters and they both needed attention tires and brakes were recently replaced and needed attention. Oil change not to long ago and 200 when i can do it my self for 55. Ive been here befor More

by GALVANSERIO1020
Recommend Dealer
No
Employees Worked With
Who ever was in charge of my vehicle while it was ther
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May 12, 2025 -

Rudolph Volkswagen of El Paso responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If there's anything we can do to resolve the issue or if it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you. Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 10, 2025

Top notch service. I would highly recommend them to my family and friends. A truly nice experience. Thank you VW team. More

by ed_haley
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desiree Lara, Amber Ryland
Report | Print
May 10, 2025 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 05, 2025

The manager is very helpful and so are the staff like Desiree had a good experience More

by duartemike19
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor Rocha, Juan Navarro, Desiree Lara
Report | Print
May 05, 2025 -

Rudolph Volkswagen of El Paso responded

Thanks for sharing about your experience with Rudolph Volkswagen of El Paso. We appreciate your business and hope to see you again soon! Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 01, 2025

It's a great and the best dealership in El Paso , TX The employees are always in the best position to help the customer More

by LAURAISELA_MARQUEZ
Recommend Dealer
Yes
Employees Worked With
Carlos Tinajero, Carlos Tinajero
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May 01, 2025 -

Rudolph Volkswagen of El Paso responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Rudolph Volkswagen of El Paso, we look forward to having you as a valued customer for many years to come! Carlyle Meeks Service Director Carlylem@rudolphcars.com

May 01, 2025

I had a very good experience buying a new car , the sales person was very helpful and kindly More

by LAURAISELA_MARQUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Humberto Ceballos
Report | Print
May 01, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your wonderful review! We are thrilled that we had the opportunity to provide you with great service. We thank you for choosing Rudolph Volkswagen of El Paso! Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

May 01, 2025

It was a great experience buying a new car with Rudolph Volkswagen of El Paso , the best dealer I’ve ever been More

by LAURAISELA_MARQUEZ
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Humberto Ceballos
Report | Print
May 01, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for choosing Rudolph Volkswagen of El Paso! Please let us know if we can be of any more assistance. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

April 26, 2025

I have been very satisfied with the quality of service given at dealership and in particular by the agent, Luis, during my recent visit. More

by Zikist
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Luis Ozaeta, Service 5 star rating
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Apr 27, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us here at Rudolph Volkswagen of El Paso to be a positive one. Please don't hesitate to reach out if you need anything else. Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 25, 2025

Good customer support, seller was amazing helping us choose the car that we were looking for. More

by loclaudio9
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Humberto Ceballos , Victor Guerrero, Juan Navarro, Armando Raynal
Report | Print
Apr 25, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Carlyle Meeks Service Director Carlylem@rudolphcars.com

April 24, 2025

Everything went very well and quite quickly. Very friendly. I hope when I come back to have the vehicle serviced it will be the same with the service department. More

by tlcarrick
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melanie Gabaldon, Armando Raynal
Report | Print
Apr 24, 2025 -

Rudolph Volkswagen of El Paso responded

Thank you so much for choosing Rudolph Volkswagen of El Paso! Please let us know if we can be of any more assistance. Heather Hinojos Sales Manager heather.hinojos@rudolphcars.com

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