Rudolph Volkswagen of El Paso
El Paso, TX
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Humberto was helpful, Alex stayed late to finish our paperwork as did Humberto. Pretty much got the deal I wanted with very little effort. Good selection on the lot. Would recommend to anyone looking fo paperwork as did Humberto. Pretty much got the deal I wanted with very little effort. Good selection on the lot. Would recommend to anyone looking for a VW. More
The waiting time was long, the cleaning of the looby ok, the service employees need to have more knowledge of the service department the service employees need to have more knowledge of the service department More
Service tech did not inspect filters. Stated they were good. I told him that I had already checked them and he was surprised and said “oh well I can change it” but my vehicle was out of t Stated they were good. I told him that I had already checked them and he was surprised and said “oh well I can change it” but my vehicle was out of the shop after 2 hours. Lady at the desk said I could buy it and put it myself?? Good to know VW Rudolph. Will keep that in mind for next purchases More
Receptionist at service wasn’t too welcoming . Told her the issues i was having with my cars brakes and right away said well what do you want to do we can only check the breaks today can’t do anyt Told her the issues i was having with my cars brakes and right away said well what do you want to do we can only check the breaks today can’t do anything else. Wasn’t very helpful More
Amber and Luis from Volkswagen service were very helpful and caring about my Tiguan, and helped me find a solution that has worked well so far. and caring about my Tiguan, and helped me find a solution that has worked well so far. More
The staff are very professional. Discussed the care given to the car. The waiting room provided beverages and a comfortable spot to wait. Discussed the care given to the car. The waiting room provided beverages and a comfortable spot to wait. More
Punctual, efficient and very professional. Repaired what was needed well. Thank you very much for all your help since my purchase in 2023 Repaired what was needed well. Thank you very much for all your help since my purchase in 2023 More

