Rudy Luther Toyota

This was my first outing to look at cars for myself in 13 years to replace my 1999 Volvo. I first visited RL Toyota to look at used cars and talked with Billy Devries. He was very helpful. I came back a fe years to replace my 1999 Volvo. I first visited RL Toyota to look at used cars and talked with Billy Devries. He was very helpful. I came back a few weeks later to look at used and new cars. Boris Krinberg worked with me and gave me all the information I needed regarding the Prius, Corolla and Camray Hybrid. I was still uncertain as to the model I wanted to buy. Boris sent me home with information on all the used cars and the new Prius, Camray and Corolla. The next day my neighbor purchased a new Prius at RL Toyota. He was very pleased with his purchase and the professional staff at RL Toyota. I called Boris to make an appointment to come in and purchase a car. He answered all my questions and spent alot of time with me explaining the options on the cars. John Yangwel was efficient and professional dealing with the financing of the car. The person who explained the options was also professional. My past experience with RL Toyota was when we purchased a used Corolla for our daughter when she turned 16. Seven years later the car is going strong. More

I can schedule online to make the appointment when it fits my schedule. I was able to come early and get the work done instead of waiting for my appointment time. The checkin person did a nice job: fri fits my schedule. I was able to come early and get the work done instead of waiting for my appointment time. The checkin person did a nice job: friendly, helpful, seemed to be knowledgeable on my Prius. The work was done as discussed and the waiting area is nice, large and well stocked so waiting for 30 minutes to 2 hours is not a problem (this trip was about 1 hour). The service document I get when I pay, tell me what was done and if there is any concerns that they want me to watch for. Price is what it is....I always end up with a little more done than I came in thinking I needed to have done, but then again I have 84000 miles on my 2010 prius so things need to be checked out and service done when it needs it. Very happy with the dealership and the service. More

Todd made the purchase easy, simple and as fast as possible. No hard sales or pressure. Very pleasant to work with. We'll be back. possible. No hard sales or pressure. Very pleasant to work with. We'll be back. More

Boris did an outstanding job finding exactly the vehicle we wanted. He went out of his way to make sure it was there for us the day we requested and we feel we got a great deal. The best part was that the we wanted. He went out of his way to make sure it was there for us the day we requested and we feel we got a great deal. The best part was that there were no surprises when we went to fill out the paperwork. We had used the online financial application prior to signing the papers and Jason in Finance did an excellent job going through the paperwork and made it a very pleasurable experience. We will definitely return to this dealer in the future. Thank you!!! More

I'm always able to book my service appointments online with many times, including evenings, to choose from. Today, as usual, I was greeted promptly when I pulled into the service bay, the service person with many times, including evenings, to choose from. Today, as usual, I was greeted promptly when I pulled into the service bay, the service person went over exactly what service things my car was due for and told me just what it should cost. I was able to wait in the comfortable lounge and one hour later my car was done and the bill was exactly what I had been told it would be. More

I'm sending in a less than great on service simply because virtually every time I have service (which is basically great) I begin driving my car and hear a rattle. Reason? Whoever did the work forgot because virtually every time I have service (which is basically great) I begin driving my car and hear a rattle. Reason? Whoever did the work forgot to place the hood support strut back in its pocket. I have to park the car and nestle it back in its retaining pocket. This has happened at least 3-4 times! Otherwise, I had excellent service. Sue at the check out was very nice and helpful in recalculating my bill with the coupon... which I did not realize should have been shown the service person when I arrived... You might find it helpful in the future to have the service persons (very nice by the way) ask whether the person with the car has a coupon at that time. Blessings, Rev. Garth Schumacher More

My sales person was Jim King. He was very attentive to my needs as a customer and did a great job. I gladly will recommend Jim and this dealership to my friends and colleagues. needs as a customer and did a great job. I gladly will recommend Jim and this dealership to my friends and colleagues. More

No, I would not recommend for service as my last 2 experiences were both bad. Since my first oil change on my car which was purchased new there, I have used synthetic oil. It is in my service records experiences were both bad. Since my first oil change on my car which was purchased new there, I have used synthetic oil. It is in my service records. For some reason or another, I asked when I was going to pay, whether synthetic oil had been put in. When checked on, they told me no it had not be used. I am there on my lunch break to pick up the car and now have to wait for the oil to be drained again and the right thing put in. Then after all the waiting and not getting back to work on time they expect me to pay them for there mess up....nope, definitely can do without! That's just downright incompetence at the expense of my car. More

I came in for a routine oil change and had excellent customer service from the second I handed over the keys. I had to bring my 5 mo old with and the service advisor Terry (got name off of receipt but I customer service from the second I handed over the keys. I had to bring my 5 mo old with and the service advisor Terry (got name off of receipt but I'm assuming the employees that check in and find you at the end of service are the service advisors???) was so helpful. He made the whole visit an excellent experience and even drove my car back inside at the end so I wouldn't have to walk outside in the cold with my baby. The wait was a little long for an oil change but considering you provide snacks, coffee, and fruit and also take the time to do a good job on the service of both of our vehicles I have no complaints. The reason I am taking the time to do this is because i really have nothing bad to say and would like to thank Terry and the other employees because there aren't a lot of places that try so hard to make the employees happy. I would recommend this place to friends and family. More

i return to rudy luther service because i am treated well and fairly...staff is courteous, friendly, informative and relaxed...i hate being pressured...thanks, willie and fairly...staff is courteous, friendly, informative and relaxed...i hate being pressured...thanks, willie More