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Rudy Luther Toyota - Service Center
Golden Valley, MN
1,766 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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1,766 Reviews of Rudy Luther Toyota - Service Center
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December 04, 2019
What can I say about the Great Mark Pua! He is kind, organized, never angry/rude, always goes over my multi-point inspection and never fails to look beyond professional. I hope my son grows up to never organized, never angry/rude, always goes over my multi-point inspection and never fails to look beyond professional. I hope my son grows up to never be him though. That’s because Mark Pua is his own man. Not a boy, not a child. A man. He deserves nothing but success while being with Rudy Luther Toyota. Mark Pua will always earn my business. Mark Pua 2020 . I hope you’re reading this Mark and I know no one ever tells you but good job Man! More
by MrPrizzy
Employees Worked With
November 08, 2019
The service provided me was excellent. From intake by Eric to final pick-up the service was excellent. The repairs went off without a hitch. I got checked out with a rental really fast. Goo From intake by Eric to final pick-up the service was excellent. The repairs went off without a hitch. I got checked out with a rental really fast. Good service. More
by livin014
Employees Worked With
Eric Hagen
November 08, 2019
Fabulous customer service I have been using Rudy Luther Toyota for service and sales for 15+ years and have found the dealership provides service in a friendly and focus on t I have been using Rudy Luther Toyota for service and sales for 15+ years and have found the dealership provides service in a friendly and focus on the customer in every interaction. More
by PT
Employees Worked With
November 08, 2019
Maintenance Required Light The Maintenance Required light came on (didn't blink). I called, easily made an appointment that was convenient, and was assisted by John. I've had my The Maintenance Required light came on (didn't blink). I called, easily made an appointment that was convenient, and was assisted by John. I've had my Prius for 12 years. I have my annual maintenance done at Rudy Luther's. I have always been more than satisfied. I wait in the comfortable seating areas, drink coffee/water, and eat popcorn while reading. Thank you. More
by Penelope
Employees Worked With
November 07, 2019
10/6/19 Compliments to the woman who took my appointment on the phone, the evening before. She was clear on what service would be covered, the cost. Twice as Compliments to the woman who took my appointment on the phone, the evening before. She was clear on what service would be covered, the cost. Twice asked if there was anything else ...service...I would need. I asked questions and her answers were clear...good beginning. F More
by Car owner
Employees Worked With
Duane Beyer
November 02, 2019
another very pleasant experience Was in for an oil change, and it turned out I needed a battery. (How time flies!) Like the other service advisors I've dealt with here, Drew was perso Was in for an oil change, and it turned out I needed a battery. (How time flies!) Like the other service advisors I've dealt with here, Drew was personable, knowledgable, thorough (following through with my ancillary requests) and helpful (learned how to re-initiate the windows for full-on opening/closing). This is why I only bring my vehicle to Rudy Luther Toyota for service. More
by m. olaf hinz
Employees Worked With
Drew Ohnesorge
November 01, 2019
Always a very good customer experience Always treated in a personable manner. This is a consistent experience as we have bought several vehicles and had them all serviced at this dealership Always treated in a personable manner. This is a consistent experience as we have bought several vehicles and had them all serviced at this dealership. More
by Brad
October 27, 2019
Superior Service Zach Lofgren has handled my 2010 Camry for the past several years. He has insight into the car and it's performance. Cracks the whip with his associa Zach Lofgren has handled my 2010 Camry for the past several years. He has insight into the car and it's performance. Cracks the whip with his associates and brings his jusgement to bear on repairs now and anticipated for the future. He's splendid. Virgil Johnson More
by venise99
Employees Worked With
Zach Lofgren
October 27, 2019
Great dude! Eric is awesome! He knows I work in the business center while my car is serviced and ensures that I don't get repeatedly paged that my car is ready. Eric is awesome! He knows I work in the business center while my car is serviced and ensures that I don't get repeatedly paged that my car is ready. More
by SillyS
Employees Worked With
Eric Hagen
October 26, 2019
You are doing something right in your hiring process! Everyone, from the Express Check-in people to the cashiers, are friendly, informative and keep-you-posted kind of people! Good job! (Love your snacks, Everyone, from the Express Check-in people to the cashiers, are friendly, informative and keep-you-posted kind of people! Good job! (Love your snacks, also!) More
by Penny
