Rudy Luther Toyota - Service Center

All of the service advisors are always very friendly and helpful whenever I come in for service. I wouldn't trust my car with anyone else. helpful whenever I come in for service. I wouldn't trust my car with anyone else. More

My first service experience with my 2012 RAV4 far exceeded my expectations. Completed work in 30 minutes... communicated tests before car was finished... a very good high tech organization that real exceeded my expectations. Completed work in 30 minutes... communicated tests before car was finished... a very good high tech organization that really seems to specialize in customer service. More

My car was completed faster then estimated. Everyone was friendly and curtious. Work was done well as far as I can tell, the wheels haven't come off yet. I would recommend to anyone, I also was talking to friendly and curtious. Work was done well as far as I can tell, the wheels haven't come off yet. I would recommend to anyone, I also was talking to one of the mechanics, Andy hanks, he was very helpful with all my questions. More

Very friendly service people who answered all my questions. Service was done quickly. Parts department personnel also found what I needed in a timely manner and were pleasant to deal with. Ditto questions. Service was done quickly. Parts department personnel also found what I needed in a timely manner and were pleasant to deal with. Ditto the cashier. More

Even though we went in for a $40 oil change and ended up with a $1000 worth of replaced parts and service, Andy did a great job delivering excellent customer service by explaining the pros/cons for each ite with a $1000 worth of replaced parts and service, Andy did a great job delivering excellent customer service by explaining the pros/cons for each item and why we should perform the maintenance now vs having to possibly pay more to do it later. More

Made an evening appt for a recall but came in at noon. Added an oil change and both the oil change and the recall were done in 90 minutes. Appt setting was pleasant, greeter was good, service person had Added an oil change and both the oil change and the recall were done in 90 minutes. Appt setting was pleasant, greeter was good, service person had my paperwork in hand. Excellent experience. More

The place was very busy when I arrived for my scheduled oil change a few minutes late. Terry Johnson checked me in a after a very short wait and his follow-up at the conclusion was outstanding. This tea oil change a few minutes late. Terry Johnson checked me in a after a very short wait and his follow-up at the conclusion was outstanding. This team keep rasing the bar in terms of quality customer service. More

I have always been satisfied with the quality of work done at R.L. Toyota. This time was no exception. Your Customer Service and Friendliness ratings would have gone from 4 to 5 if a few (even one) of done at R.L. Toyota. This time was no exception. Your Customer Service and Friendliness ratings would have gone from 4 to 5 if a few (even one) of the 5 service writers would have made eye contact when I walked up to the counter. There were no other customers being helped, just service writers' noses stuck into their computers. More

My experience was very good. the shuttle drive that was suppose to take me never showed up so another driver, Misha took me and made sure he was the one to pick me up. suppose to take me never showed up so another driver, Misha took me and made sure he was the one to pick me up. More

Rudy Luther has alway's been very professional and courteous. T-BONE is certainly one of the best csr's in the market. I would recommend Rudy Luther to any one. courteous. T-BONE is certainly one of the best csr's in the market. I would recommend Rudy Luther to any one. More