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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews
Call Service Center (763) 222-2020

1,766 Reviews of Rudy Luther Toyota - Service Center

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January 13, 2023

Great service and they finished the work in less than 60 minutes, which was fantastic! More

by dknudsen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mario Luna
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 17, 2023 -

Rudy Luther Toyota responded

Thank you for leaving us a review! We hope to see you again for your next scheduled maintenance.

January 08, 2023

I love Rudy Luther. Always quality service. Respectful and informative service personal. Comfortable and clean waiting area. More

by pamosborn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer
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Jan 10, 2023 -

Rudy Luther Toyota responded

Thank you so much for doing business with us, Pam. We truly appreciate you.

January 08, 2023

I have always had good service here but this time I had to wait 90 minutes to have my oil changed which I thought was too long. It was easy to make the appointment and Mr. Johnson in service was very nice. More

by stellacrimson
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Rudy Luther Toyota responded

Hi Stella - we apologize about the time taken for your recent visit and will be sure to pass this along to our service managers. We are always looking for ways to improve. Thank you so much for coming to see us, and we are glad that Terry Johnson was able to take great care of you otherwise. :) We hope you'll come back to see us again next time.

January 07, 2023

A very friendly staff , on time work completion, pleasant waiting area surroundings, easy to make appointment More

by maedayton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
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Jan 10, 2023 -

Rudy Luther Toyota responded

Thanks maedayton! We appreciate your positive feedback and will be sure to share it with our team. We hope to see you again next time. :)

January 07, 2023

I was happy with the service and both of the employees were excellent. It was expensive, though! More

by cfisc2348
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
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Jan 10, 2023 -

Rudy Luther Toyota responded

Hello! Thank you for leaving us a review. We're glad you had a great visit with Eric and Nick in service and hope to see you again next time.

January 07, 2023

Appointment is easy to make. Nick's explanation was very helpful. The entire service didn't take long. Its quality was very good. More

by lev02
Service Price Transparency
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Nick Laakkonen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jan 10, 2023 -

Rudy Luther Toyota responded

Thank you so much! We're glad you had a good visit here with RLT and Nick in service. Have a great rest of your week. :)

January 05, 2023

Easy making an appointment. Employees were friendly and efficient and Terry went above what was expected to help with a phone issue. More

by louruby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Terry Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Jan 05, 2023 -

Rudy Luther Toyota responded

We appreciate your review! Sounds like Terry was able to provide you with an excellent service experience and we will be sure to pass along your kind words. Thank you for coming to see us and we hope you have a great rest of your week. :)

January 03, 2023

My service advisor did a wonderful job explaining what I needed and most of all the car was ready within an hour as estimated. Do miss the cookies and popcorn though. More

by rmondry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Hawkins
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Jan 04, 2023 -

Rudy Luther Toyota responded

Oh, those cookies and the popcorn were so good! We miss them too and will pass along your comments to our management team. Thank you so much for coming to see us and we look forward to seeing you again next time.

January 02, 2023

I am always pleased with this dealership. Both sales and service departments are top notch. More

by Dr. Jim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Eric Steahl. 5 stars!
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Jan 02, 2023 -

Rudy Luther Toyota responded

Thanks Dr. Jim! We appreciate your continued loyalty. :)

December 31, 2022

Process from checking in to checking out very efficient. I was in for routine maintenace. More

by EP Sue
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Duane Beyer
Report | Print
Jan 02, 2023 -

Rudy Luther Toyota responded

Thank you for leaving us a review and for coming to see us for your scheduled maintenance. :) We hope to see you again next time.

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