Back

Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

Sort by
July 14, 2021

Fast and friendly service visit. It was a one-year maintenance plus an issue identified by Toyota in a letter I received. They accomplished everything I asked for, just under the time estimate. Than More

by Prius v Owner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 19, 2021 -

Rudy Luther Toyota responded

You are very welcome and thank YOU for this great review! :) Take care.

July 14, 2021

I really appreciate the pick up/drop off service -Misha was so prompt and courteous. I'm so grateful to Eric Hagen and the rest of the crew for finding the problem and taking care of it. Kudos to all! More

by Julie R
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
Jul 19, 2021 -

Rudy Luther Toyota responded

Ah, yes, Misha is truly the best, isn't he?! We feel very lucky to have him here at RLT. Eric and our service department are wonderful and so great to work with too, we're glad you had such a great experience with us!

July 14, 2021

Scheduled service was met promptly and wait time was within time indicated. Easy to schedule service on line with confirmation as well as reminder text. More

by mbmkcatton
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jul 19, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review. :)

July 12, 2021

Austin C in the service dept was really friendly and professional. Great representative for Toyota. The facility was clean, and they resolved my issue very quickly More

by cuffs408
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Rudy Luther Toyota responded

Thanks for the positive review. Your experience is what we shoot for every time. We look forward to seeing you again!

July 10, 2021

Like everyone else at Toyota, Mark gave us great service, and provided communication as necessary. We have confidence our car can handle a long trip. Work was done in a timely fashion. More

by Highlander guy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 15, 2021 -

Rudy Luther Toyota responded

Thank you for your 5-star review! It means a lot to us.

July 09, 2021

The work was done in a timely fashion, in fact it was completed sooner than estimated. The complementary snacks, water, and coffee are a great touch. More

by walks1967
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ryan Vernon
Jul 15, 2021 -

Rudy Luther Toyota responded

This is great to hear! Thank you so much for your positive feedback and we're glad you were able to take advantage of our yummy snacks and amenities. :) Have a great day!

July 08, 2021

Very helpful and very kind!!!I always maintain my Very helpful and very kind!!! I always maintain my Toyota car at this location, never had problem. It will be great if someone can make sure pap More

by Jane
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kong Yang
Jul 15, 2021 -

Rudy Luther Toyota responded

Thank you so much for your feedback, Jane. We really appreciate hearing from our customers and will forward your comments to our service team to improve our process. :)

July 07, 2021

John was excellent, he is very knowledgeable and friendly. I needed all new tires, plus an alignment. John brought out options for tires and explained the differences between the two which helped me More

by Greyzdg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Rudy Luther Toyota responded

Thank you so much for your review! Glad to have you as a part of the RLT Family. :)

July 05, 2021

I’ve Always had a good experience at Luther-excellent, prompt and friendly service. Glad I purchased my RAV4 at Luther Toyota. Thank you very much! More

by amberpond
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Jul 07, 2021 -

Rudy Luther Toyota responded

Hi Amber! Thank you so much for your 5-star review! We hope that you visit us for any vehicle needs you have in the future. :)

July 05, 2021

I am using this services center for years and I will recommended. More

by liliyapashko
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jul 07, 2021 -

Rudy Luther Toyota responded

Thank you so much Liliya! You are a valued customer and we appreciate your continued loyalty. Take care!

...
81
...