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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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June 10, 2021

I always get speedy service. The people are super friendly and knowledgeable. I trust Rudy Luther employees. They are honest and easy to work with. More

by Kaunderwood
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 11, 2021 -

Rudy Luther Toyota responded

Thank you so much for your review. This truly warms our hearts! We cherish you as our customer and look forward to seeing you again next time. :)

June 07, 2021

Brought my vehicle in for my 95,000 mile service. Everything went good. Checked in with Eric and he wrote up the work order and I waited in the lounge until the vehicle was done. More

by pgladhill
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you so much for doing business with us! We truly appreciate you.

June 07, 2021

Happy with my service and service staff. Only improvement could be service time, in my experience it always takes longer than the estimated time given. More

by Sienna
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Service person not in list
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for taking the time to review our dealership and service department. We appreciate your honest feedback and are always looking for ways to improve our process. I will be sure to pass this along to our service managers. Have a great day!

June 07, 2021

Friendly and quick.Took me in explained everything and made sure I was comfortable and satisfied. Good,good,good good and good ! Always a good experience! More

by Terrykuks
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Shane Michaud
Jun 10, 2021 -

Rudy Luther Toyota responded

Thanks Terry! I'm so happy to hear you had a good experience with our service staff. We appreciate your continued business. :)

June 07, 2021

Friendly, on time, good work, clean, price was what I expected, everyone was polite enjoyed the experience, thanks for a good experience, have a good weekend More

by ladysmith1961
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy Hassler
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you for your 5-star rating! We appreciate your visit and hope you have a great weekend as well. :)

June 06, 2021

First class operation. Service staff very courteous and knows its product. With pandemic over, can we go back to fresh cookies and popcorn in waiting room? More

by Jimmyj415
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you, Jimmy! We're so glad you have enjoyed the cookies and popcorn. We will talk with our management team and see if we can bring back our old snacks (we love and miss them too)! Thank you again for your review and positive feedback about our service department. Have a great day. :)

June 06, 2021

Austin was phenomenal as always!! Definitely my go to guy for service! He did a great job going over my inspection sheet and recommended what needs to be done for next service. Keep up the good work Austin! More

by NickyK.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thanks Nicky! Austin has been a great asset to our team, and we appreciate your review. We'll be sure to pass this along to Austin and our service managers. :) Have a great day!

June 06, 2021

Jeremy was very helpful. He took the time to show me how to connect the battery tender. He even drove the car to the inside so I wouldn’t have to walk in the hot sun. More

by diasul
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jeremy Hassler
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review. Sounds like Jeremy in our service department was able to provide excellent service to you and your vehicle. We appreciate your business. Take care!

June 06, 2021

The service was fast and friendly. It took a little under the estimated time for the service to be completed. Also the cashier was very friendly. More

by Mkmeads
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Stephen Swinford
Jun 10, 2021 -

Rudy Luther Toyota responded

This is so great to hear! We strive to quick, easy, and friendly service each and every time. Thank you for being a great customer and we hope to see you again next time.

June 05, 2021

Excellent customer service. The rep estimated that it would take an hour and it took 50 minutes. Clean and relatively quiet waiting area with complimentary wifi and water. More

by Mplsjen
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 10, 2021 -

Rudy Luther Toyota responded

Thank you very much for your 5-star review! We hope that you visit us for any vehicle needs you have in the future. :)

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