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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.9
1,761 Reviews

1,761 Reviews of Rudy Luther Toyota - Service Center

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May 15, 2021

I was in for 120,000 mile check-up for my 2008 Sienna. John explained that on this visit spark plugs would be replaced along with many "normal"inspections. He gave me an accurate estimate of cost and time More

by Sharon
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2021 -

Rudy Luther Toyota responded

Thank you for your continued business, Sharon! We appreciate your feedback and look forward to seeing you again!

May 14, 2021

Shane was friendly and very helpful in checking me in for the service on my Toyota Tundra. He was walked through the service being performed and recommended other items I may want to consider. He broke dow More

by Gene
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
May 14, 2021 -

Rudy Luther Toyota responded

Thank you Gene. Your business means a lot to us, and we are so glad to hear about your positive experience with Shane in our service department. We hope to see you again next time!

May 14, 2021

Very efficient, professional and friendly service. Overall everyone was friendly and polite. Good waiting room, snacks, chairs and drinks . It was a very good experience. More

by Bobbie Deans
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
May 14, 2021 -

Rudy Luther Toyota responded

This is so great to hear, Bobbie. Thank you for your business and 5-star review. Take care!

May 12, 2021

Shane Michaud was so very polite and helpful. I would like to have him as our service advisor every time we are there for service! More

by schaecherj
Customer Service
Friendliness
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
May 14, 2021 -

Rudy Luther Toyota responded

Thanks so much for your positive feedback about your last visit! We will be sure to pass this along to Shane and our Service Managers. :) Have a great day and we look forward to seeing you again!

May 10, 2021

Rudy Luther Toyota is always courteous, fast, and efficient. I look forward to my next visit because I know I’ll be in and out without a hassle. Great experience More

by bsorich66
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Austin Chanhdara
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Rudy Luther Toyota responded

Thank you - we appreciate your feedback!! :)

May 09, 2021

They provided great service figuring out what was wrong with my vehicle, and it was nice that they had the parts in stock to repair the issue. We appreciate getting the senior discount when we asked abou More

by n.sand
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Rudy Luther Toyota responded

Thank you for your business! We look forward to seeing you again :) Take care!

May 09, 2021

Always good service, always trustworthy. I highly recommend this dealership for service. Clean, friendly, upfront with costs and charges. Knowledgeable staff and efficient operation. Plus, they wa More

by reagen32
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
May 11, 2021 -

Rudy Luther Toyota responded

Thank you for your business!

May 08, 2021

Clean friendly timely and transparent. I was told what was done and what the results were as well as next steps. Problem was not solved but I was told the reasons. More

by Edina Highlander 2020
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Rudy Luther Toyota responded

Thank you for your honest feedback, we appreciate hearing from you!

May 08, 2021

I was delighted with the prompt service, excellent and courteous staff, and the final results. I will look forward to the next servicing of my car. Thanks to a superb staff! More

by weinb002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mark Pua
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Rudy Luther Toyota responded

Thank you! We look forward to seeing you again!

May 08, 2021

Fast check in. Service reps were courteous and explained the service I received by line item and the price for each . Overall a great experience. More

by mbcrys
Recommend Dealer
Yes
Employees Worked With
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2021 -

Rudy Luther Toyota responded

Thank you for sharing with us! We appreciate your continued business!

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