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Rudy Luther Toyota - Service Center

Golden Valley, MN

4.8
1,766 Reviews

1,766 Reviews of Rudy Luther Toyota - Service Center

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May 05, 2021

Professional, friendly and helpful! Shane was knowledgeable and able to offer advice and insight on current needs and future things to consider. Thanks for all the help! More

by Dan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
May 05, 2021 -

Rudy Luther Toyota responded

Hi Dan, thanks so much for your positive feedback and 5-star rating! Shane has been a great asset to our service team, and we will be sure to pass this along to him and our service managers. We are always happy to help! Take care. :)

May 04, 2021

My customer experience was excellent. Kevin kept me informed the entire time with pictures and discussion. Truly personal/professional service. He as well as Larry made me feel like the entire service More

by howard820
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Larry Brodal
May 05, 2021 -

Rudy Luther Toyota responded

Thank you Howard for your 5-star review and for sharing your excellent experience with us. It is our pleasure to serve you. We hope that you visit us for any vehicle needs you have in the future!

May 02, 2021

Fantastic customer service. Shane kept me informed with the process every step of the way! I will control get my vehicle serviced at this location! More

by Stephanielarson2003
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shane Michaud
May 05, 2021 -

Rudy Luther Toyota responded

Thanks, Stephanie! We’re so glad you had such a fantastic experience at our dealership and with our service department. We look forward to seeing you again!

May 01, 2021

Excellent Customer Service !! That’s why I’ve been a Loyal Customer for 20 Years! Will continue to purchase Vehicles at Rudy Luther Toyota. Thank You More

by Bolson61
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Pua, Mark
May 05, 2021 -

Rudy Luther Toyota responded

Aw, thank YOU for the 5-star rating and review! We sincerely appreciate our loyal customers, such as yourself, and look forward to assisting you again in the future.

May 01, 2021

Avoided the seat belt recall for quite a while. I have a hearing impairment, can not do phone calls but can speak and am a lip reader - obviously, masks presented problems for me. I was pleasantly surprise More

by recall
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chad Tobias, Duane Beyer
May 05, 2021 -

Rudy Luther Toyota responded

Thank you very much for sharing your positive experience with our service staff! Mia and Duane are very much assets to our team, and we feel lucky to have them representing Rudy Luther Toyota. :) Thank you for your business, and we hope to see you again next time.

May 01, 2021

Larry the shuttle driver is personable & safe. If anyone were to be anxious about their vehicle he certainly provides confidence in the services. Kevin the mechanic is very knowledgeable, thorough, and pe More

by mturgeon28
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mia Mulville
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Duane Beyer, Larry Brodal
May 05, 2021 -

Rudy Luther Toyota responded

We're so happy to learn that you're pleased with your experience at our dealership! Feel free to reach out to us if there's anything else you need. :)

May 01, 2021

Always good service: done right and reasonably priced. I always have a good experience at Rudy Luther’s. Problems are correctly diagnosed and fixed right with high quality parts. Very friendly and professio More

by pcon1624
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Eric Hagen
May 05, 2021 -

Rudy Luther Toyota responded

Thank you very much for your review. It is truly our pleasure to keep your vehicle in the best shape!

April 30, 2021

Great service and timely although we only changed tires out. My daughter heard a rattle and they found that she hadn't secured the hood support :-) and saved me a $149 engine review process! The story on More

by tcarr
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Kevin Rudi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Eric Hagen
Apr 30, 2021 -

Rudy Luther Toyota responded

What a relief! We're so glad we were able to help you out and it turned out to be an easy fix. Thank you for giving us the opportunity. We look forward to seeing you again!

April 30, 2021

Convenient, picked car up at house and brought back in record time. Kept me updated via texts and car looked amazing from wash and clean. More

by adrchrjoh
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ryan Vernon
Apr 30, 2021 -

Rudy Luther Toyota responded

So great to hear! Thank you for sharing your experience with us, and thank you for your business!

April 29, 2021

Another great experience at Rudy Luther Toyota. The service department is always friendly and professional. I have owned a Toyota from this dealership for years and am always happy with them. More

by Roxykat
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Ron McAllister
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Delander
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2021 -

Rudy Luther Toyota responded

Thank you for your continued business! We appreciate you!

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