Rusnak BMW
Thousand Oaks, CA
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Salespeople were polite , attentive, caring, respectful, honest in statements. Left to ponder purchasing and called back to inform them what would “seal the deal” and they agreed. Happy with purchase. A lit honest in statements. Left to ponder purchasing and called back to inform them what would “seal the deal” and they agreed. Happy with purchase. A little heavy handed on pushing various warranties. More
I had a really great sales guy helping me (Gabriel). Also the trade-in with my leased bmw was great (I think Leo). No complaints at all about any of the negotiations or buying process. In my opinion(and Also the trade-in with my leased bmw was great (I think Leo). No complaints at all about any of the negotiations or buying process. In my opinion(and I only do this every few years so what do I know) I wish that the beginning of the finance period we could have reviewed the numbers- just an acknowledgement of where things stood and before I started signing off my existing car and before the new lease was established. I also had a scheduled appointment and perhaps they could streamline things so the wait is shortened. But the actual sales person and trade in person 10/10. More
Welcoming experience, knowledge, supportive friend respect all other things you need to know they will taught you from warrant to maintain to expose to the sun to high-tech screen respect all other things you need to know they will taught you from warrant to maintain to expose to the sun to high-tech screen More
I had an awesome experience with Rusnak BMW. My contact Pat was super helpful, quick to respond, honest, no haggle. I felt at home during my time and 200 % trusted to Pat and the dealership to My contact Pat was super helpful, quick to respond, honest, no haggle. I felt at home during my time and 200 % trusted to Pat and the dealership to the point that I did not even check if the out the door price was correct on the contract when I signed it. It surely was though. I was shopping for a few yr used vehicles and was told they only sell excellent lease returns and I could tell when I got to see the car. The car is impeccably clean like brand new. I would definitely but my cats from them moving forward. 10* Rating from Me More
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Rex Nahigian in Sales does this dealership proud. He is attentive, responsive, and knows what he is talking about. I liked that he admitted when he did not know something but was quick to find out fo He is attentive, responsive, and knows what he is talking about. I liked that he admitted when he did not know something but was quick to find out for me. One of the best experiences I've had purchasing a vehicle. The BMW "Genius" Roman was also extremely helpful and patient, even with our never ending questions! Big thanks to the team at Rusnak BMW More
This was probably the easiest buying experience I've ever had with getting a vehicle. Rex was absolutely easy to work with and he communicated very well. He responded quickly, answered all my questions and I had with getting a vehicle. Rex was absolutely easy to work with and he communicated very well. He responded quickly, answered all my questions and I felt very comfortable the whole time. Leo was also great to work with as he worked out an awesome deal for me with my trade in. From start to finish I give this place and its people a 10/10!! Thank you Rusnak BMW!! More






