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Rusnak Bentley Rolls-Royce Maserati

Pasadena, CA

4.7
260 Reviews
At Bentley Pasadena, we'd relish the chance to earn your business. So, whether you're in the market for your next luxury car or you're in need of trusted, premium-quality Bentley service and maintenance for your current Bentley car near Los Angeles, you owe it to yourself to make Bentley Pasadena your first and only stop. Visit us at our Pasadena, CA Bentley dealership, conveniently located at 285 West Colorado Blvd in Pasadena, CA, close by to Los Angeles, Glendale, and Burbank, CA, and let us show you all that we have to offer.
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285 W Colorado Blvd

Pasadena, CA

91105

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Showing 260 reviews

March 06, 2020

Excellent Everyone was very professional and very helpful. The team at Bentley were alway very informative and kept me up to date on the delivery of my new car More

by SANDYYOUNG
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Julia Golding, Clinton Woosley
Mar 06, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the great review, Sandy! We're glad to know that our team's communication made such a positive impression on you. Congratulations on your purchase; please come back at any time.

March 05, 2020

Very prompt and friendly experience Very good experience as Andrew was very helpful and took care of my service request in an efficient and timely manner. Pleased with the service on my More

by GHENNING0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Mar 06, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the positive feedback! We are happy to know that you had a good experience with us and with the help of Andrewl. We are always here to help!

March 02, 2020

Horrible person to deal with, I had few incidents with Andrew, his attitude sucks, not professional at all, always doubts customers, thinking they are lying, I swear I freaking hate this guy. Never met an More

by LuisFromGlendale
Recommend Dealer
No
Employees Worked With
Andrew Lascano
Mar 03, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Luis, I am troubled to receive your feedback in regards to your experience. Our team members are highly trained to provide a stellar level of customer care and I would like the opportunity to better understand what happened. Please reach out to me when you have a moment to discuss further your feedback. I hope to turn around any future experiences. Best, General Manager Anthony Z. aziemann@rusnakautogroup.com (626) 714-3156 285 W Colorado Blvd, Pasadena, CA 91105 https://www.bentleypasadena.com/

February 28, 2020

Excellent service. Ruben was very Courteous and updated me on what was going on with the car at all times. Im very satisfied with his service. More

by Rob A.
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

He will be thrilled to receive the news, Rob. We will recognize Ruben for his hard work. Thank you for your business.

February 28, 2020

Fast service next day pick up my car. Reasonable price. Next time will come again, recommend friends come and visit. Bentley Pasadena. Thank you very much More

by Bestbuyproduce
Recommend Dealer
Yes
Employees Worked With
Ruben Granados
Feb 28, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

You are very welcome for the assistance. Thank you for allowing us to help. You are invited to visit at any time.

February 24, 2020

I'm very satisfied with the service for my wraith rolls royce. Ruben did an excellent job. He's very nice and accommodating, he was the one who helped me last time too and he's very knowledgeable. If I'm More

by NITZ1029
Recommend Dealer
Yes
Employees Worked With
Brian Edwards
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Ruben Granados
Feb 25, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the positive feedback! We are happy to know that you were satisfied with your recent service visit and with the help of Ruben who was nice and accommodating. We hope to see you again soon!

February 21, 2020

Andrew Lascano, service advisor is an asset to Rusnak. He is knowledgeable, accommodating and always keeps me informed of the status and timeline associated with my vehicle. I will remain a Rusnak customer. More

by GPEREZLAW3
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 21, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

We appreciate your kind review! We're lucky to have Andrew on our team. We'll be sure to pass along your kind words. Thank you for your business; we look forward to seeing you next time!

February 18, 2020

Service is poor, the service center for my rolls royce don't have an accurate record my rolls royce was not serviced. They will call me but no call received for a week already. More

by NITZ1029
Recommend Dealer
No
Employees Worked With
Ruben Granados
February 18, 2020

Awesome kept every promise Grate response very Awesome kept every promise Grate response very professional Will refer her at any time Nice work, good conduct well mannered No stress on sale More

by HAMIDAKBARI
Recommend Dealer
Yes
Employees Worked With
Thank you Julia , Julia Golding
Feb 19, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Nothing makes us happier than knowing that you had a great experience with us! Thank you for the five-star review.

February 11, 2020

Service Andrew and the staff did a wonderful job. It's just a little bit inconvenient for us to get our car serviced being that we live in Redondo Beach. We More

by MARIO.KELLY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Andrew Lascano
Feb 11, 2020 -

Rusnak Bentley Rolls-Royce Maserati responded

Thank you for the wonderful review, Mario! We're glad to see that Andrew and the team made your visit from Redondo Beach worth it. Please come back at any time.

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