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Rusnak Volvo Cars Westlake

Thousand Oaks, CA

4.6
24 Reviews
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3839 Auto Mall Dr

Thousand Oaks, CA

91362

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Showing 24 reviews

May 03, 2025

Great service all around. A very personal, comfortable experience. Denis and Joshua were attentive and professional. More

by CB
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Juan Avila
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Denis Kenny
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Santos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

May 03, 2025

I was greeted promptly when I entered and did not have to wait long to meet with my service advisor, Mr. Taylor. I was advised to wait, as the entire service (30K mile checkup) would not take that long. Mr More

by mbtucker49
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Barry Taylor
May 06, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. Please let us know if there is anything else we can do for you; we are more than happy to help!

April 26, 2025

Everyone at the dealership were very friendly . They made buying a car easy and smooth. Would definitely recommend More

by vdelatorre99
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tom Zachariah
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we are very happy we could provide you with a positive experience! Thanks again for the recommendation, and have an amazing day!

April 22, 2025

Susana and Brianna are always very helpful in all my service dealings and visits. Also, they are both very knowledgeable about my service questions and recommendations. More

by Cj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dennis Kramer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 24, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. We are always more than happy to assist you if anything else comes up. Take care!

April 18, 2025

Very good dealer. Seems to care about its customers. I have used Rusnak motors with both my BMW and my Volvo. More

by kahnduit@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 21, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, we appreciate you taking the time to leave us this feedback. Feel free to reach out to us if you need anything. Have a wonderful day.

April 16, 2025

Great experience at Rusnak Volvo Cars Westlake! The staff was professional, friendly, and made the entire process smooth and pressure-free. I love my new Volvo and highly recommend this dealership! More

by Libertad.Kaddatz
Sales Price Transparency
Trade-in Experience
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eric Wiesener
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 17, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we're so glad that we were able to go above and beyond your expectations! Please don't hesitate to reach out if there's anything additional we can do for you.

April 11, 2025

Friendly and great service even though they are very busy. Good communication platform. Helpful staff. More

by MR. DAVIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tirone Rogers
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, thank you for taking the time to leave a review for us at Rusnak Volvo Cars Westlake. We're happy we could meet your expectations! Please let us know if there is anything else we can do for you; we are more than happy to help!

April 10, 2025

I needed a new key and fob. The service department took my order and I paid in December 2024. I was informed that it was on backorder and they would notify me when it came in. I More

by lyndahershey4
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 14, 2025 -

Rusnak Volvo Cars Westlake responded

Hi, we truly appreciate your honest feedback. Please reach out to us at (805) 567-2947 so we may identify ways to improve your experience.

April 03, 2025

Customers service and service was very impressive they diagnosed my car with the issue (pin pointing the problem) and how much it would cost. Not like a previous dealership I went too. More

by Shellyp03
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 03, 2025 -

Rusnak Volvo Cars Westlake responded

Thank you for your positive review. We hope we can be of service in the future.

April 03, 2025

I leased my first Volvo in June 2023 and went in for my first service - the staff were beyond helpful, friendly and accommodating. The service was thorough and they kept me updated with timings. They did n More

by FirstTimeVolvo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Nesh Sekulic
5.0
This rating includes all reviews, with more weight given to recent reviews.
Briana Ramirez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Susanna Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 07, 2025 -

Rusnak Volvo Cars Westlake responded

Hello, thank you for sharing your positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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