Briana Ramirez
Service Operations Specialist
Rusnak Volvo Cars Westlake
3839 Auto Mall Dr
Thousand Oaks, CA 91362
23 Reviews
Write a Review23 Reviews of Briana Ramirez
August 15, 2026
I had my Volvo serviced at Rusnak and the service team was spectacular and the car was returned when promised was spectacular and the car was returned when promised More
Other Employees Tagged: Susanna Chavez
August 13, 2026
āIām very grateful for the excellent service I received. The team was professional, attentive, and reassuring throughout the entire repair process. They diagnosed the issue carefully, kept everything organi The team was professional, attentive, and reassuring throughout the entire repair process. They diagnosed the issue carefully, kept everything organized, and treated my car with great care. I was especially impressed that the loaner vehicle was essentially the same class and very similarly equipped as my own car ā that made the whole experience feel exceptionally thoughtful and premium. My car was returned running beautifully, and I really appreciate the entire team. I would absolutely come back in the future.ā More
Other Employees Tagged: Dennis Kramer, Susanna Chavez
July 27, 2026
We're very good in the purchase process of my vehicle. And when I needed service at the last minute on a friday, they were able to accommodate me in their comfortable dealership And when I needed service at the last minute on a friday, they were able to accommodate me in their comfortable dealership More
July 09, 2026
Susana is the best! ! Only reason I come back is because I can count on her to deliver superb service! ! Only reason I come back is because I can count on her to deliver superb service! More
Other Employees Tagged: Susanna Chavez
March 13, 2026
Susana Chavez is excellent. She has been my service advisor for many years and gives the same excellent service. Upon returning home from this visit there was an issue with the She has been my service advisor for many years and gives the same excellent service. Upon returning home from this visit there was an issue with the car. Susana and the whole Rusnak service team went out of their way to check out the problem and to treat me well during the process. A very stressful process was mad easier because of them. Thank you. More
Other Employees Tagged: Susanna Chavez
March 06, 2026
I had a fantastic experience at Rusnak Volvo Westlake. Mike made the entire purchase process easy, stress-free, and completely frictionless. There was zero aggravation from start to finish. Mike is incred Mike made the entire purchase process easy, stress-free, and completely frictionless. There was zero aggravation from start to finish. Mike is incredibly patient, polite, and just a genuinely good person to work with. If youāre looking for a new car, I highly recommend asking for him! More
Other Employees Tagged: Tom Zachariah , Mike Escoto
February 19, 2026
Took my vehicle to Rusnak Volvo. Barry greeted me, checked my vehicle in and kept me informed throughout the process. I am very satisfied with the service I received. I am happy to b Barry greeted me, checked my vehicle in and kept me informed throughout the process. I am very satisfied with the service I received. I am happy to be a part of the Volvo family! More
February 06, 2026
Unsatisfactory customer service. No care for customer concerns and take blatant advantage of charging you a very large markup. No care for customer concerns and take blatant advantage of charging you a very large markup. More
Other Employees Tagged: Susanna Chavez
January 21, 2026
Great staff. Wonderful to deal with. Took care of my problems. 2nd vehicle purchased through Rusnak Wonderful to deal with. Took care of my problems. 2nd vehicle purchased through Rusnak More
Other Employees Tagged: Hurasp Hohmann

