Briana Ramirez
Briana Ramirez at Rusnak Volvo Cars Westlake

Briana Ramirez

Service Operations Specialist

Rusnak Volvo Cars Westlake

3839 Auto Mall Dr
Thousand Oaks, CA 91362

4.7
23 Reviews
4.7

23 Reviews

Write a Review

23 Reviews of Briana Ramirez

August 15, 2026

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Employee Rating

I had my Volvo serviced at Rusnak and the service team was spectacular and the car was returned when promised More

by murray264
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Chavez

August 14, 2026

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Helpful and neat and clean also very responsive Btiana was very helpful as always great job More

by Marco
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Recommend Dealer
Yes

August 13, 2026

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ā€œI’m very grateful for the excellent service I received. The team was professional, attentive, and reassuring throughout the entire repair process. They diagnosed the issue carefully, kept everything organi More

by jimmyyang
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Dennis Kramer, Susanna Chavez

July 27, 2026

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We're very good in the purchase process of my vehicle. And when I needed service at the last minute on a friday, they were able to accommodate me in their comfortable dealership More

by neil
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Recommend Dealer
Yes

July 09, 2026

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Susana is the best! ! Only reason I come back is because I can count on her to deliver superb service! More

by Gabriela
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Chavez

March 13, 2026

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Susana Chavez is excellent. She has been my service advisor for many years and gives the same excellent service. Upon returning home from this visit there was an issue with the More

by phillipbthomason
Service Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Susanna Chavez

Mar 15, 2026

Rusnak Volvo Cars Westlake responded

Hello, we are very happy to have provided you with such a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

March 06, 2026

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I had a fantastic experience at Rusnak Volvo Westlake. Mike made the entire purchase process easy, stress-free, and completely frictionless. There was zero aggravation from start to finish. Mike is incred More

by b83blue
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Tom Zachariah , Mike Escoto

Mar 09, 2026

Rusnak Volvo Cars Westlake responded

Hi, we're glad you had such a wonderful experience with us! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

February 19, 2026

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Took my vehicle to Rusnak Volvo. Barry greeted me, checked my vehicle in and kept me informed throughout the process. I am very satisfied with the service I received. I am happy to b More

by Skillet
Service Price Transparency
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Recommend Dealer
Yes
Feb 21, 2026

Rusnak Volvo Cars Westlake responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak Volvo Cars Westlake. Please don't hesitate to reach out if there's anything additional we can do for you.

February 06, 2026

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Employee Rating

Unsatisfactory customer service. No care for customer concerns and take blatant advantage of charging you a very large markup. More

by xc60driver
Service Price Transparency
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Recommend Dealer
No

Other Employees Tagged: Susanna Chavez

January 21, 2026

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Great staff. Wonderful to deal with. Took care of my problems. 2nd vehicle purchased through Rusnak More

by rzide
Sales Price Transparency
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Recommend Dealer
Yes

Other Employees Tagged: Hurasp Hohmann

Jan 23, 2026

Rusnak Volvo Cars Westlake responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

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