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Rusnak Volvo Cars
Pasadena, CA
1,379 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location.
Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives.
Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 10:00 AM - 6:00 PM
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday Closed
Sunday Closed
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Showing 1,379 reviews
December 15, 2018
Great customer service I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference I'm always very happy to work with the Service team at Rusnak- they make the service process efficient and pleasant! This makes a world of difference. More
by KYLENE0
Verified CustomerEmployees Worked With
Mark Gilliand
December 14, 2018
Fast and effecient The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part an The service rep notified me of everything that was covered under my lease agreement, and answered all my questions. There was no waiting on my part and everything was smooth. More
by RETTENGER
Employees Worked With
Anthony Marino
December 14, 2018
Great service Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station wh Everyone was accommodating, flexible, and timely in services. Was offered a loaner when I needed one and was offered a shuttle to the train station when that was required on a separate visit. The vehicles were serviced to satisfaction. More
by JUNGE
December 14, 2018
Great and prompt service Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced sin Mark G. was extremely helpful. My car's battery was bad, and he took me in on the same day and I was out the door in an hour. Battery was replaced since it was under warranty. Fast and reliable customer service. Thank you! More
by MDAVILA4490
Employees Worked With
Mark Gilliand
December 12, 2018
Always a great experience! Bought my Volvo at Rusnak and have it serviced there ever since. Always very fair only doing whats necessary. They treat you very well. I am spoiled! Bought my Volvo at Rusnak and have it serviced there ever since. Always very fair only doing whats necessary. They treat you very well. I am spoiled! Thank You Anthony. More
by ROPEWALKER
December 12, 2018
Saturday Service Naeem as always was professional and provided us with updates on our service visit. Glad that Rusnak supports its customers by offering Saturday serv Naeem as always was professional and provided us with updates on our service visit. Glad that Rusnak supports its customers by offering Saturday service and access to a, our service manager. Thank you Naeem and the service mechanics. More
by JMarin
Employees Worked With
December 11, 2018
New car My 2016 Volvo needed to be turned in and Anthony did a fantastic job of recommending Patrick on getting a lease for a new Volvo. Patrick was very prof My 2016 Volvo needed to be turned in and Anthony did a fantastic job of recommending Patrick on getting a lease for a new Volvo. Patrick was very professional in handling this transaction, and it all went very smoothly. I love my new Volvo! More
by LINDAHOC
December 10, 2018
Efficient and effective service On the intake, both Mark and Sue were courteous and professional. Mark kept me informed as to the timing. He helped me to avoid unnecessary expense. On the intake, both Mark and Sue were courteous and professional. Mark kept me informed as to the timing. He helped me to avoid unnecessary expense. More
by JAMES.S.COCHRAN
Employees Worked With
Sue, Mark Gilliand
December 07, 2018
Consistent great experience at Volvo service After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams ex After arriving for my service appointment, I went over a few "glitches" that I found as well as came in for the 30,000 mile check up. Na'eem Adams explained to me immediately some easy fixes for my future reference. It took about 4 hours for the regular check, and they called me and arranged someone to pick me up to bring me back to service center. Can't ask for anything more! Always have great consistent, knowledgeable & accommodating service. More
by Pasadena client
December 06, 2018
Electrical repair Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outsta Courteous and excellent professional diagnosis by service rep Anthony Marino. Always outstanding follow thru by him. He and Rusnak Service show outstanding service for repair. More
by CT Arnerich
Employees Worked With
Anthony Marino
