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Rusnak Volvo Cars

Pasadena, CA

4.9
1,332 Reviews
Legendary Volvo safety, quality, and value come together with premium customer service at Rusnak Auto Group's Volvo Pasadena location. Rusnak Volvo is a 2-time winner of the prestigious President's Club Award – this distinction is granted to an elite group of Volvo retailers in the US who have exemplified the Volvo brand values by providing exceptional customer service and by achieving key business objectives. Rusnak caters to your needs by offering the highest level of customer service whether you're coming by to shop for a new or pre-owned Volvo, getting your car serviced or purchasing factory certified parts and accessories, we're here to make the experience quick, easy and convenient.
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2025 East Colorado Blvd

Pasadena, CA

91107

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Showing 1,332 reviews

March 05, 2020

Warm reception, excellent service. Anthony and Sue are extremely nice and helpful. I showed up on a wrong day and Anthony still accommodated. I just wished the brakes on the S 90 lasted more than 10,000 m More

by BUDPETROSIAN
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 06, 2020 -

Rusnak Volvo Cars responded

Thank you for the great review. We will be sure to thank Anthony and Sue for providing you with helpful and welcoming service. We appreciate your feedback and look forward to working with you again.

March 04, 2020

The people provided excellent service and made it very easy through the process. I would recommend them. The car is great and fun. Thank you. More

by ROB
Recommend Dealer
Yes
Employees Worked With
Christopher Harrison
5.0
This rating includes all reviews, with more weight given to recent reviews.
Patrick Folsom
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 05, 2020 -

Rusnak Volvo Cars responded

Rob, thank you for the positive review and rating! We are happy to know that you were provided with excellent service and we appreciate you recommending us. We hope that you will visit us again soon!

March 03, 2020

Thank you for excellent service in a timely manner. The service advisor was Michael Hernandez and he did a superior job getting my car serviced and in a timely manner. Excellent thanks again! More

by Volvofann
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Mar 03, 2020 -

Rusnak Volvo Cars responded

You're so welcome! We are glad to see that Michael exceeded your expectations. If we can be of further service, don't hesitate to let us know.

March 03, 2020

I had a very good experience with my service. Anthony was very helpful in explaining the issue and also detailing what was done post service. More

by AJITHMENON
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 03, 2020 -

Rusnak Volvo Cars responded

That's great to see! We are always happy to have been of service. We appreciate your business.

March 02, 2020

Excellent I had an emergency tire rupture situation and they fit me in and got my problem fixed within a few hours. Amazing service--treated me so well. So ap More

by msho
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Mar 03, 2020 -

Rusnak Volvo Cars responded

Hello, Thank you for taking the time to share your feedback about the services for your vehicle. Let us know if we can do anything else for you. We are here to help.

February 28, 2020

Our experience with Michael as well as 2 separate shuttle drivers and a cashier were excellent. Michale was courteous, informative and went out of his way to give us the information needed to make an educate More

by JSAMPLE
Recommend Dealer
Yes
Employees Worked With
Michael Hernandez
Feb 28, 2020 -

Rusnak Volvo Cars responded

Hello there, thank you so much for the great review! We're glad to hear Michael has given you excellent service. It was truly a pleasure working with you and we hope you visit us again!

February 28, 2020

Amazing and Seamless Experience! We had an amazing experience with Rusnak Volvo. Worked closely with the sales GM Ephrem Yohannes, who was very gracious and professional. Ephrem provi More

by Bob Doustdar
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Adimika Rachell,Barby Mates, Ephrem Yohannes
Feb 28, 2020 -

Rusnak Volvo Cars responded

Hi Bob, thanks for the great feedback! We're glad to hear Ephrem, Adimika, and Barby have given you five-star service. It was a pleasure working with you. We look forward to seeing you in the future!

February 28, 2020

Michael and George were incredible helpful and attentive. I do not think I have ever had better service. Seriously. I had a blown tire, and they took excellent care of the situation. I was in and out within More

by VTAMENT
Recommend Dealer
Yes
Employees Worked With
MIchael Hernandez, George
Feb 28, 2020 -

Rusnak Volvo Cars responded

Hello, we appreciate your kind words! We'll be sure to share your compliments with Michael and George. We appreciate your business and hope to see you again soon!

February 26, 2020

Horrible, un-relyabled keeps customers information from his other employer with out their permission . Not knowledgeable of product and makes deals that dont go through. More

by fswa2004
Recommend Dealer
No
Employees Worked With
Alpha Dixon
Mar 11, 2020 -

Rusnak Volvo Cars responded

Hello, I am concerned to find out about your comments and I'd like to learn more about your experience. Please consider reaching out to me when you have a moment of your time. I hope to address any concerns about shopping with us. Best, General Manager Sally S. ssmeed@rusnakautogroup.com (626) 701-8904 2025 E Colorado Blvd, Pasadena, CA 91107 https://www.rusnakvolvo.com/

February 25, 2020

The service I received from my service advisor was outstanding. He took my call, was able to give me a diagnostic as to what he thought was the problem, and made time to see my car right away. I cou More

by Angel D.
Recommend Dealer
Yes
Employees Worked With
Anthony Marino
Feb 25, 2020 -

Rusnak Volvo Cars responded

It's wonderful to know you had an outstanding level of care and services. Thank you for your review about your experience, Angel. Let us know if we can do anything else for you!

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