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This rating includes all service center reviews, with more weight given to recent reviews.
900 Reviews of Rusnak Volvo Cars - Service Center
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August 01, 2021
Na’eem was very responsive and helpful.The software in Na’eem was very responsive and helpful. The software in my new XC 40 Recharge needed to be recalibrated. He kept me informed and the car was ready th Na’eem was very responsive and helpful. The software in my new XC 40 Recharge needed to be recalibrated. He kept me informed and the car was ready the same day. More
by HELEN.NEDELMAN
Verified CustomerEmployees Worked With
Helpful July 28, 2021
Fast and complete service! Brought the car in for a recall issue, and learned there was a parts recall issue that needed to be addressed, and was able to take care of that at the same time. recall issue, and learned there was a parts recall issue that needed to be addressed, and was able to take care of that at the same time. More
by KMCHAN
Employees Worked With
July 28, 2021
Although there was some delay before seeing the service manager, when I said that I would wait and was told that it would take about 1 1/2 hours, he was as good as his word. I just wish that I could have manager, when I said that I would wait and was told that it would take about 1 1/2 hours, he was as good as his word. I just wish that I could have gotten my contact information updated. More
by RKROPP0
Employees Worked With
July 26, 2021
Estimated 1hr fix time when I arrived but took over 3 hours, overall it always takes a very long time to fix the car no matt The reason hours, overall it always takes a very long time to fix the car no matt The reason More
by SJ135499
Employees Worked With
July 23, 2021
Efficient but expensive. Had a hard time calling in. I called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. called 5 times and was routed many times before someone helped me. ...When I picked up, it was quick. More
by Loyal customer
Employees Worked With
July 21, 2021
Great service and communication. Quick replacement of the recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. recalled part. Waiting room was nice. Jamie and Ronnie stopped to say hi. They also washed my car which was excellent! Thank you. More
by JBJALWAYS
Employees Worked With
Hector.
July 21, 2021
Good job everyone. It was a smooth process and had a quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. quick turn around. I don’t know why I have to write a minimum number of words. Brevity is undervalued. More
by jacobsloman
Employees Worked With
July 15, 2021
Na'eem Adams is lovely and helpful. The service was prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian prompt and Na'eem was very responsive. Everyone there is friendly and polite even on a super hot day. Many Thanks, Christian More
by CLANGMUIRFOSTER
Employees Worked With
July 14, 2021
Very friendly with the good service that I always expect to get when I come to Pasadena Volvo.Help are always around when you need it. to get when I come to Pasadena Volvo.Help are always around when you need it. More
by hongtongsak
July 14, 2021
Rusnak service was Very efficient and the car was ready when promised. Car washed and maintenance seems to have been handled. Naim was very helpful. Thank you when promised. Car washed and maintenance seems to have been handled. Naim was very helpful. Thank you More
by ANDY84
Employees Worked With
