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Rusnak/Westlake Audi

Thousand Oaks, CA

4.9
503 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 503 reviews

May 03, 2024

Professional staff, excellent product! Second car purchased from Rusnak. I would highly recommend to all friendsh More

by Amy Jefferson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Amy Isaac
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Melissa
May 03, 2024 -

Rusnak/Westlake Audi responded

Hello Amy, thank you; we appreciate your feedback! Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 03, 2024

We came to turn in our 2021 Audi Q5 hybrid for a new lease. Harrison, the salesman, was polite and eager to please. No hard sell, no belittling and in the end, we reached a deal we were all happy with More

by arlene.cowen
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
4.0
This rating includes all reviews, with more weight given to recent reviews.
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Harrison in Sales
May 04, 2024 -

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

May 02, 2024

Corey Mamutse was great to work with. Vey balanced and skilled at adapting to the changing needs. Corey... 1. negotiated costs vs. haggling the cost 2. understood my needs by listenin More

by barry
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
Corey Mamutse
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 03, 2024 -

Rusnak/Westlake Audi responded

Hi Barry, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

April 30, 2024

Cesar was awesome! He was able to get me a great deal with a car that I’m in love with!! Couldn’t be happier! More

by taylormwilliams894
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Cesar Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nia Marcos
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 02, 2024 -

Rusnak/Westlake Audi responded

Hi, thank you so much for the positive review! We are always more than happy to assist you if anything else comes up. Take care!

April 28, 2024

Mike and Amy be were the greatest! They made my auto purchase so easy. They answered all my questions and efficiently took care of all my paperwork with a smile. More

by mschh
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Mike and Amy
Apr 29, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

April 26, 2024

Omar was a great partner through this purchase. Nia was a help with financing questions. We loved our experience at Rusnak and would highly recommend this dealership. More

by celticmasonry1
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Omar in Sales and Nia is financing.
Apr 29, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

April 15, 2024

We were very appreciative of the support and information received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the pos More

by J5.jefferson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Chacon
Apr 18, 2024 -

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. We are always more than happy to assist you if anything else comes up. Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

April 12, 2024

Great Service Very detailed great experience overall would definitely recommend to others I would go back for another car More

by angeldmartinez1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ryland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 13, 2024 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 30, 2024

Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at More

by Dave S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jaber
Apr 02, 2024 -

Rusnak/Westlake Audi responded

Hi Dave, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

March 25, 2024

Thank you to Fabian, for all his help giving us great customer service! We love our new car! More

by Rocio choperena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 28, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

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