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Rusnak/Westlake Audi

Thousand Oaks, CA

Overview
Employees
Reviews
Vehicles
4.9
497 Reviews
Legendary Audi vehicle performance and exceptional customer service come together at Rusnak Auto Group's Audi Westlake location. Shop for your Audi or luxury automobile at the premier automotive group in Los Angeles since 1966, Rusnak Auto Group.
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3832 Thousand Oaks Blvd

Thousand Oaks, CA

91362

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Showing 497 reviews

April 15, 2024

We were very appreciative of the support and information received from Melissa Chacon as we reviewed the various SUVs available from Audi. The discussion was very much to the point in understanding the pos More

by J5.jefferson
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Melissa Chacon
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Apr 18, 2024 -

Rusnak/Westlake Audi responded

Hello, we're happy you found our staff to be so supportive during your experience here at Rusnak/Westlake Audi. We are always more than happy to assist you if anything else comes up. Take care! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
April 12, 2024

Great Service Very detailed great experience overall would definitely recommend to others I would go back for another car More

by angeldmartinez1981
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
John Ryland
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Devon Menditto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Anaya
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Apr 13, 2024 -

Rusnak/Westlake Audi responded

Hi, we are very happy to have provided you with such a positive experience! Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
March 30, 2024

Friendly and honest staff. They were great to work with throughout the buying process. I was able to confidently buy a car from them while being out of state. Then arrive at More

by Dave S.
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mike Jaber
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Apr 02, 2024 -

Rusnak/Westlake Audi responded

Hi Dave, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
March 25, 2024

Thank you to Fabian, for all his help giving us great customer service! We love our new car! More

by Rocio choperena
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Fabian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 28, 2024 -

Rusnak/Westlake Audi responded

Hi, thanks for highlighting some of our staff who helped make this such a great experience! Please let us know if there is anything else we can do for you; we are more than happy to help! Have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
March 20, 2024

I am deeply frustrated and disheartened by their service experience. Not only has the initial problem with my vehicle not been resolved, but the follow-up service and support have also been significantly la More

by hyungmin2016
Recommend Dealer
Yes
Employees Worked With
Jesus Rios
1.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Canul
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Mar 21, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. Our manager would really like to speak with you more regarding this matter. Please reach out to us at (805) 601-8034. We look forward to hearing from you.

Helpful
March 20, 2024

Sales rep was the best would definitely recommend dealer to family and friends very satisfied. More

by carrillojo1975
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Omar
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Mar 21, 2024 -

Rusnak/Westlake Audi responded

Hello, we are very happy we could provide you with a positive experience! Please don't hesitate to reach out if there's anything additional we can do for you. Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
March 11, 2024

Melissa and Nia provided excellent service. They facilitated the purchase purchase process with efficiency and integrity. More

by slsokolow
Sales Price Transparency
Purchase Time
Recommend Dealer
Yes
Employees Worked With
Eugene 'Geno' Demyon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mellisa, Nia
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Mar 11, 2024 -

slsokolow responded

I gave you 5 stars

Mar 13, 2024 -

Rusnak/Westlake Audi responded

Hi, we're happy to hear you had such a positive experience with our team! Please let us know if there is anything else we can do for you; we are more than happy to help! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
March 09, 2024

Very helpful and professional. The process was easy and very fair. I would but from them again More

by Bob Sample
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jose "Joe" Rojas
5.0
This rating includes all reviews, with more weight given to recent reviews.
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Juan Maldonado
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Mar 12, 2024 -

Rusnak/Westlake Audi responded

Hi Bob, we are very happy to have provided you with such a positive experience! We hope you have a great day! Juan Maldonado General Manager jmaldonado@rusnakautogroup.com (805) 267-5988 https://www.audiwestlake.com

Helpful
February 29, 2024

This was a great car buying experience and I would highly recommend visiting if you're in the market. More

by Vincecatlin
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Fabian Ochoa
5.0
This rating includes all reviews, with more weight given to recent reviews.
Karen Nuzback
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Maxwell Sandow
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Mar 03, 2024 -

Rusnak/Westlake Audi responded

Hi, your wonderful feedback and rating mean a lot to us. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

Helpful
February 29, 2024

Caesar understood our budget concerns and found a car that saved us a lot of money. More

by KC
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Catrina Meda
5.0
This rating includes all reviews, with more weight given to recent reviews.
Cesar Flores
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Mar 03, 2024 -

Rusnak/Westlake Audi responded

Hello, we appreciate you taking the time to leave us this feedback. If you ever need anything else from us, please feel free to give us a call or stop by. Have an awesome day!

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