Rusnak/Westlake Audi
Thousand Oaks, CA
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My overall experience was excellent. I would absolutely refer my friends to you and consider leasing another vehicle from Rusnak in the future. Steve was a consummate professional, I couldn't have asked f refer my friends to you and consider leasing another vehicle from Rusnak in the future. Steve was a consummate professional, I couldn't have asked for a better salesman in assisting me. My thanks to him for a great experience... More
We purchased our CPO Audi from internet manager Chase Dunning who handled our sale from the first email inquiry down to donning the white Audi coat to show us all the bells and whistles of the vehicle pr Dunning who handled our sale from the first email inquiry down to donning the white Audi coat to show us all the bells and whistles of the vehicle prior to driving off the lot. He and Greg Austin were well versed and professional throughout the process. We would highly recommend Chase and Greg and the team at Rusnak Westlake. P.S. Loved the white coat! Nice touch! More
Im sure I was a pain to deal with and very indecisive but they were great in dealing with me. Great experience on my second purchase from you guys. they were great in dealing with me. Great experience on my second purchase from you guys. More
Describe the overall experience you had during your visit.—awesome sales staff Would you refer us to your friends? YES---Why ?—I can trust they would be treated well also Would you consider purchas visit.—awesome sales staff Would you refer us to your friends? YES---Why ?—I can trust they would be treated well also Would you consider purchasing or leasing another vehicle from us in the future? Yes----Why?—the buying experience was enjoyable—and fair—never felt I had to put up my guard. Please feel free to comment on specifics.—Chase Dunning internet sales manager was very very helpful with the beginning first phone conversation to closing deal.—that young man has great sales ability for his age, so much more potential, a real peoples person. Also our finance person Greg was so helpful, from the beginning to the last signed docs, very patience and listened to our needs and provided the products we needed not ones he was set on. More
We went in to look at a deal on a used S6. Chase was very helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a s helpful in pointing out all of the features on the car and then took us out for a great test drive. After the test drive we were able to work out a smoking deal. More
Evan and Chase were an absolute delight to work with, especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership especially given my tight schedule. I was able to negotiate a trade-in, a new lease, and all its details without ever having to go in the dealership. They were straight forward, efficient, and effective! More
Mia Tabares is a very highly skill service rep of Rusnak Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Taba Audi, and was my best experience in a auto purchase, looking forward to do so again in the future,I went in for service and to my knowledge Miss Tabares is no longer at this Unit, I know with her experience,knowledge,her drive,and positive attitude will make any Team she is on will be grateful,Best Wishes, Mr Randy A, More
I had been in and out of this dealership for more than a year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a de year drooling over Audi A5’s. Steve Miller helped me ever time, took me on test drives and provided me with all the information I needed to make a decision. Finally in May I pulled the trigger and bought my dream car, the service at Rusank was great. There was no pressure, they laid the deal out for me and matched financing I was going to get from the bank. Overall great experience, my next purchase will be from Rusnak. More
The Westlake Audi dealer had a very large selection of audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a diffe audi cars for all likes and tastes. Even though they did not have the specific model in stock for me, they were able to get it delivered from a different dealer in a timely manner. The service was five star all the way from the time I entered the door to the time I left with my new car. Mr Dunning was the main person that I worked with during my transaction period. He was very professional and had a vast amount of knowledge about the specific model that I was interested in. He did his best to give me the best deal possible and I truly think that I received the best deal out there. I would highly recommend this specific dealership to all of my friends and family and refer them to Mr. Dunning. He did a great job and for that I am grateful. Buying a new car is always somewhat stressful, however, this is the first time where I felt stress free and happy after I walked out of the dealer. Thank you very much, and I look forward to doing business with you again in the near future. More
I got a 2011 Audi A5 recently and my experience with Rusnak was very pleasant. My friend referred me to Rusnak and I was not disappointed. The staff is really friendly (specially James Anderson) and I g Rusnak was very pleasant. My friend referred me to Rusnak and I was not disappointed. The staff is really friendly (specially James Anderson) and I got the car at a great price! I would highly recommend Rusnak at Westlake if you live in California! More

