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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
1,062 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 1,062 reviews
June 17, 2026
Got the job done. Thank you. One, two, three, four, five, six, seven, eight, nine, stop. Thank you. One, two, three, four, five, six, seven, eight, nine, stop. More
by GLJMCINTOSH
Verified Customer
June 17, 2026
Rachel can't be bothered to return a simple email and then is offended when a customer uses the "F" word... She forwarded it elsewhere. How simply audacious! then is offended when a customer uses the "F" word... She forwarded it elsewhere. How simply audacious! More
by bjjuwa65
June 17, 2026
Steven Fassbender at Service. We paid $5,225.08 total for the car to get engine light on on the first trip to Milwaukee. Too much money for the car to still have any light engine We paid $5,225.08 total for the car to get engine light on on the first trip to Milwaukee. Too much money for the car to still have any light engine come up. Unacceptable More
by Stephanie Moreno
Employees Worked With
Steven Fass ended at Service. We paid $5,225.08 total for the car to get engine light on on the first trip to Milwaukee
June 14, 2026
Great fast serviut we nice fast service. Very courteous workers. And loved the popcorn and a waiter Very courteous workers. And loved the popcorn and a waiter More
by JKSTOUT2002
Employees Worked With
June 14, 2026
We have always had great service at this dealership. The service center was great at fixing the moonroof issue. We have bought several vehicles from this location and will hopefully continue to. The service center was great at fixing the moonroof issue. We have bought several vehicles from this location and will hopefully continue to. More
by Simon16
June 12, 2026
Service advisor Rob Jensen has been very kind in helping to get my windshield wiper issue resolved. to get my windshield wiper issue resolved. More
by keithandjillpicker
Employees Worked With
June 11, 2026
Ana looked at my needs in a professional & personal way. She helped problem solve and followed up immediately. I felt she advocates for the customer! She helped problem solve and followed up immediately. I felt she advocates for the customer! More
by jelalor
Employees Worked With
Ana, she is great!
