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Russ Darrow Chrysler Dodge Jeep RAM of Madison
Madison, WI
964 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 964 reviews
Verified Customer
April 04, 2026
Very Good. The work was done in a timely and accurate manner. All is well. The work was done in a timely and accurate manner. All is well. More
by rjchrist
April 04, 2026
Very Good. The work was done in a timely and accurate manner. All is well. The work was done in a timely and accurate manner. All is well. More
by rjchrist
April 03, 2026
Parker was very helpful finding the truck with the options I was looking for. They got it ready so I could take it home on the same day. Only thing missed was both windshield wipers were wore down to options I was looking for. They got it ready so I could take it home on the same day. Only thing missed was both windshield wipers were wore down to the plastic. Let marks on the windshield. More
by Ron
Employees Worked With
March 28, 2026
Caleb didn't seem to know much about selling the vehicle. I wasn't really shown any of special features and how they work. He didn't know anything about insurance. The only good thing was that he mentioned t I wasn't really shown any of special features and how they work. He didn't know anything about insurance. The only good thing was that he mentioned there was another Trail Hawk Cherokee in Madison at another location that could be brought to the one I was at. More
by ANNALEWELLYN
Employees Worked With
Caleb
March 28, 2026
Was very quick and informative and over all great experience for my jeep services. Great service experience for my jeep services. Great service More
by NEYE4DESIGN
Employees Worked With
March 25, 2026
yes, I bought a truck sight unseen, and had it delivered. but you would think for a 52000$ truck that they would clean it up. there were tons of stuff left by the previous owner. a boat owner's manual an out but you would think for a 52000$ truck that they would clean it up. there were tons of stuff left by the previous owner. a boat owner's manual an out-board motor service manual tools to service the boat hoses clamps, and trailer sway bar hitch, tons of receipts paperwork, granola bar wrappers, Cheetos crumbs all over the floor in the back floor there were wrappers paper towels a broken reflectors off something in the bed. windshield fluid was empty. oil wasn't changed. am i being picky i think no a 5 min inspection someone would have seen all this. Got this truck into my dealer in Iowa an it needs an oil pan very obvious. Paper work was filled out incorrectly with 2025 date not 2026 . They want me to give them all this an more information instead of taking to the sales person that I have texted and email extensively. More
by eggfuu
