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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
1,009 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 1,009 reviews

May 06, 2026

The whole department is always top-notch! Quick, friendly, responsive, knowledgeable, and generally get me out the door fast! More

by Apollo74marquez
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your five-star review. We’re pleased Chris and our service team provided fast, friendly, and knowledgeable care for your Dodge Ram 1500. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

I dropped off my vehicle for an oil change, they got it done within the hour and did a great job. Fast, friendly service. More

by BECCAZALESKY
Recommend Dealer
Yes
May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Great to hear your Chevrolet Trailblazer’s oil change was completed within an hour. Thanks for trusting us with your service and for recognizing our prompt, welcoming staff. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

Quick and easy to schedule and excellent service. I will be back for my next service. More

by Spellbrian2019
Recommend Dealer
Yes
Employees Worked With
Nate Swan
May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s great to hear that arranging your appointment was seamless and that you received excellent service. We look forward to caring for your Ram again at your next visit. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

We are on vacation from NJ. My engine light came on. I called the dealer, Daniel, the person I spoke to was able to get me in the next business day. When I arrived, Anthony was More

by vmustang67
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Daniel Wallner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for mentioning how Daniel arranged your appointment promptly and how Anthony provided honest guidance for your Ram 1500 Classic’s engine concern. We’re glad we could help while you were away from home. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

Accommodating and very professional. Service advisors are very knowledgeable I trust what they say and believe they are looking out for the customer More

by MARK.LUKOSAITIS
Recommend Dealer
Yes
Employees Worked With
Lucas
May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the five-star rating. Our service advisors aim to be accommodating and knowledgeable, and we’re glad you felt well looked after during your Dodge Challenger’s service. We look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

May 05, 2026

Accommodating and very professional. Service advisors are very knowledgeable I trust what they say and believe they are looking out for the customer More

by MARK.LUKOSAITIS
Recommend Dealer
Yes
Employees Worked With
Lucas
May 05, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re happy to hear our service advisors were accommodating and professional. Thank you for trusting our Dodge service team to look out for you. We look forward to welcoming you back. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

Chris always is very professional. He's helpful & very considerate of my time. I enjoy working with him More

by chrisrotre
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
May 03, 2026 -

chrisrotre responded

Thank you for all your help.

May 06, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

Identified the problem, fixed it as quickly as possible. Took care of my needs while car was in the shop. More

by KHOOPER19
Recommend Dealer
Yes
Employees Worked With
Anthony Rivera
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony Rivera
May 03, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Glad Anthony and our service team could identify and resolve the issue with your Jeep Renegade quickly and ensure your needs were covered while it was in the shop. We appreciate your five-star review and look forward to helping you again. Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

It's going good so far. I like the videos they send when inspecting your vehicle. The waiting area is comfortable and clean. Even the staff walking around is nice always spe More

by Meachy01
Recommend Dealer
Yes
Employees Worked With
IDR
May 04, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

May 03, 2026

Got it. In same day I called. Done within an hour. Friendly staff. Good popcorn. More

by JER101
Recommend Dealer
Yes
Employees Worked With
Service department
May 03, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s wonderful to know your Dodge Journey service was completed in under an hour on the same day you called. We’re glad our team’s friendly approach and fresh popcorn added to a positive visit. Thank you for your 5-star review. Chad Ellis chad.ellis@russdarrow.com