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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

Overview
Employees
Reviews
Vehicles
4.6
1,057 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 1,057 reviews

June 14, 2026

Great fast serviut we nice fast service. Very courteous workers. And loved the popcorn and a waiter More

by JKSTOUT2002
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 14, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s wonderful to hear our quick service, courteous team, and popcorn with a personal touch made your visit enjoyable. Chris and the team appreciate you bringing your Kia Sportage in and look forward to helping again. Chad Ellis chad.ellis@russdarrow.com

June 14, 2026

We have always had great service at this dealership. The service center was great at fixing the moonroof issue. We have bought several vehicles from this location and will hopefully continue to. More

by Simon16
Recommend Dealer
Yes
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Jun 14, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for trusting us with your Chrysler Pacifica’s moonroof repair and for your continued loyalty. We appreciate your repeat vehicle purchases and look forward to supporting your future visits. Chad Ellis chad.ellis@russdarrow.com

June 13, 2026

Easy to work with all around great group of people. Made vehicle purchase as pain free as possible. More

by ROLIE.S83
Recommend Dealer
Yes
Employees Worked With
Adam Odor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Odor
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Jun 13, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We’re so pleased Adam and our team made your used Jeep Gladiator purchase straightforward and stress-free. Enjoy every journey with your Gladiator, and feel free to reach out if you have any questions. Thank you for choosing us. Chad Ellis chad.ellis@russdarrow.com

June 12, 2026

Service advisor Rob Jensen has been very kind in helping to get my windshield wiper issue resolved. More

by keithandjillpicker
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 12, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing how Rob took care of your windshield wiper concern. We’re glad your Chrysler Pacifica service went smoothly. Chad Ellis chad.ellis@russdarrow.com

June 11, 2026

Ana looked at my needs in a professional & personal way. She helped problem solve and followed up immediately. I felt she advocates for the customer! More

by jelalor
Recommend Dealer
Yes
Employees Worked With
Ana, she is great!
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Jun 12, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s wonderful to hear our team took a personalized approach, solved issues quickly, and followed up immediately during your Ram service. Knowing you felt supported throughout the process is very rewarding. Thank you for trusting us with your Ram’s care. Chad Ellis chad.ellis@russdarrow.com

June 11, 2026

Robert Jensen is always very friendly and willing to help find the problem Will always deal with him More

by kadence3dog
Recommend Dealer
Yes
Employees Worked With
Robert Jensen
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Jun 11, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for highlighting our friendly approach and willingness to pinpoint issues with your Chrysler Pacifica. We appreciate your trust and look forward to helping you again. Chad Ellis chad.ellis@russdarrow.com

June 11, 2026

Trent was great to work with gave me a few test drives searched out some information on some Vehicles did a great job More

by MLIEGEL55
Recommend Dealer
Yes
Employees Worked With
Adam Odor
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Adam Odor
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Jun 11, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for letting us know about your experience. We’re glad our team guided you through test drives and vehicle details, and we hope you’re enjoying your used Chrysler Pacifica. Chad Ellis chad.ellis@russdarrow.com

June 10, 2026

The staff was very helpful and friendly. I would definitely buy from them again in the future More

by Wenford81
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Tyler Johnson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jake Welsh
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Jun 10, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for highlighting how helpful and friendly our team was. We’re thrilled to have earned your trust and look forward to helping you again in the future. Chad Ellis chad.ellis@russdarrow.com

June 07, 2026

After my suv was logged in for the appointment I was escorted to the waiting area. My time there was minimum and my questions were quickly answered. More

by Apricotrose
Recommend Dealer
Yes
Employees Worked With
From what I'm seeing it was Technician Nate.
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Jun 07, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It’s great to hear your Jeep service check-in went smoothly and you spent minimal time in the waiting area. We appreciate the chance to address your questions quickly. Thank you for the five-star rating and we look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

June 06, 2026

Great customer service, took the time to explain and answered all questions. Service advisor Chris was outstanding More

by DC
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
Print
Jun 06, 2026 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for sharing your experience with us. It’s great to hear Chris provided thorough explanations and answered all your questions. We’re glad you were pleased with our Ram service and look forward to assisting you again. Chad Ellis chad.ellis@russdarrow.com

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