Back

Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
856 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
Contact Dealership

3502 Lancaster Dr

Madison, WI

53718

Directions

By Type

Showing 856 reviews

October 12, 2025

We were very pleased with the sevice we received. Just that experience would make me tell my friends and family. More

by MAAKLARRY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 12, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

October 11, 2025

Parker made this a seamless process. He continued to check in, but was not forceful, until I was ready to purchase. Great experience overall!!! More

by KARIDROTNING
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Adam Odor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 11, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for your feedback on your recent visit to Russ Darrow Chrysler Dodge Jeep RAM of Madison. It's great to hear that we were able to assist you and that you had such a positive experience. Chad Ellis chad.ellis@russdarrow.com

October 10, 2025

Our vehicle was towed to Russ Darrow CDJR because a different dealership incorrectly did an oil change on our new vehicle. Darrow CDJR was able to get our vehicle in for service immediately and fix th More

by Mstaedler
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rob Jensen
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 10, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

October 06, 2025

It was a pleasure working with Parker. He called right away at 9am when the dealership opened to let us know the vehicle was available and ready to test drive. He was very polite and profe More

by Tayler
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Parker Rogalla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 06, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Chad Ellis chad.ellis@russdarrow.com

October 05, 2025

Very accommodating. Traveling from Ontario I was passing through Wisconsin, and I needed a re-gen on my diesel. The service department got me in right away to keep me More

by ScottF
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 05, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. We look forward to having you as one of our valued customers for many more years to come! Chad Ellis chad.ellis@russdarrow.com

October 03, 2025

Very professional, courteous and helpful and completed work as planned with minimal fuss or issues. I appreciated the ride back and forth to/from my home. More

by sjbkelly
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

October 02, 2025

Very good Very helpful and informative kept me informed of what was going on And friendly More

by THUMPER_53597
Recommend Dealer
Yes
Employees Worked With
Den dass
Oct 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

September 30, 2025

They did a third job of inspecting my Jeep before the warranty expires. I only had to wait an hour and a half. More

by RDEHART2461
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison. Chad Ellis chad.ellis@russdarrow.com

September 26, 2025

Very good experience they fixed everything i needed done. It was done in a timely manner. More

by diana.frye
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alyson Mohr
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 26, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them. Please don't hesitate to let us know if we can be of further assistance. Chad Ellis chad.ellis@russdarrow.com

September 25, 2025

It was quick the service advisor was informative I would recommend the service at Russ More

by cf71
Recommend Dealer
Yes
Sep 25, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Chad Ellis chad.ellis@russdarrow.com

...
6
...