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Russ Darrow Chrysler Dodge Jeep RAM of Madison

Madison, WI

4.6
657 Reviews
Russ Darrow Chrysler Dodge Jeep RAM of Madison, WI, is your trusted source for new and pre-owned vehicles from Chrysler, Dodge, Jeep, and RAM. Whether you're in the market for a rugged Jeep SUV, a powerful RAM truck, or a family-friendly Chrysler sedan, we offer a wide selection to meet your needs. Our expert team is committed to providing exceptional customer service and a hassle-free car-buying experience. Every pre-owned vehicle undergoes a thorough inspection to ensure quality and reliability. Visit Russ Darrow Chrysler Dodge Jeep RAM of Madison today for an unbeatable selection, competitive pricing, and exceptional service!
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3502 Lancaster Dr

Madison, WI

53718

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Showing 657 reviews

May 02, 2025

I always have a great service experience with brian. He explains everything to me in a language that I understand and that's hard to find. It's all about taking time with your customer and ??brian.Does More

by ROCKDRUMMER63
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bryan Kufalk
May 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison, we look forward to having you as a valued customer for many years to come! Pat Deery pat.deery@russdarrow.com

May 02, 2025

Very good service Iwas in and out in a timely manner and the video was nice More

by KELVIN.JACKSON1132
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Chris Ziegler
May 02, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

May 01, 2025

I found this dealership and sales personnel enjoyable to work with as they were respectable and I believe honest, not being aggressive or pushy. I would surely consider giving my business to Russ Darrow of More

by JLBUTZINE
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Kaylum Merklein
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Christopher Riedasch
May 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

May 01, 2025

My experience with Russ Darrow has been largely positive. The salesman who worked with us on our purchase was informative and professional. We recently dealt with the service department and they were also he More

by FREDANDDEANNA98
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Bryan Kufalk
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Keith Norris ---5 stars
May 01, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit. Pat Deery pat.deery@russdarrow.com

April 30, 2025

Working with Scott was really easy. He was able to accommodate my schedule. The truck was proved really well for how clean it was. More

by KEVIN.WEHNER
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Scott Schrimpf
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 30, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you so much for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Please let us know if we can be of any more assistance. Pat Deery pat.deery@russdarrow.com

April 29, 2025

Always pleased with the service and waiting area very nice Always prompt and keeps me informed More

by Kgilbertson2
Recommend Dealer
Yes
Employees Worked With
Steve I think
Apr 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thanks for sharing your thoughts about your experience with Russ Darrow Chrysler Dodge Jeep RAM of Madison. We appreciate your business and hope to see you again soon! Pat Deery pat.deery@russdarrow.com

April 29, 2025

Everyone was friendly and helpful I loved getting the video of the work done in my van explaining what looked good More

by FLYERS99
Recommend Dealer
Yes
Apr 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience! Pat Deery pat.deery@russdarrow.com

April 28, 2025

Efficient, friendly I like the personalized video walk through they send. The whole process from scheduling through pick up was very easy. More

by emlaughlin
Recommend Dealer
Yes
Employees Worked With
Steve
Apr 28, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Pat Deery pat.deery@russdarrow.com

April 28, 2025

Chris is great but the steering wheel wasnt center when my wife picked up car. Had to bring the car back the same day to fix. Had the same problem happenend back in October when we had the car in last More

by cptnmrgn06
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Ziegler
5.0
This rating includes all reviews, with more weight given to recent reviews.
Apr 28, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

We're sorry that you didn't have a completely satisfying visit. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully, we can get to the bottom of this. Pat Deery pat.deery@russdarrow.com

April 28, 2025

He kept me updated on when my car would be done Very friendly and very thorough More

by thomaswaegli
Recommend Dealer
Yes
Employees Worked With
Robert Jensen
Apr 29, 2025 -

Russ Darrow Chrysler Dodge Jeep RAM of Madison responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Russ Darrow Chrysler Dodge Jeep RAM of Madison! Pat Deery pat.deery@russdarrow.com

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