Russ Darrow Chrysler Dodge Jeep RAM of Madison - Service Center

It was quick the service advisor was informative I would recommend the service at Russ recommend the service at Russ More

Rob J is always friendly and knowledgeable and treats me with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. with respect. I also like that a video is sent to me of what is being looked at/checked on my vehicle. I always recommend this place to everyone. Thank you for not talking down to me just because I am a woman. Love Rob J. Great Customer Service! More

Rob J is so friendly and knowledgeable. He always treats me with respect and never talks down to me just because I am a woman. I like how I am sent a video of what is being checked or bei He always treats me with respect and never talks down to me just because I am a woman. I like how I am sent a video of what is being checked or being worked on with my vehicle. Thank you for taking good care of me! I appreciate you! More

The service department is solid, caring, and always work hard to find solutions. If you need warranty work, general repairs, or aftermarket solutions, I highly recommend. hard to find solutions. If you need warranty work, general repairs, or aftermarket solutions, I highly recommend. More

I have only used them for service. First class service and done in a timely manner. My contact person was very professional. She is an asset too your company. Will use and recommend yo First class service and done in a timely manner. My contact person was very professional. She is an asset too your company. Will use and recommend you in the future. More

The service department did a great job and were very professional, I also liked that they send you a video of how your car is looking. I'll definitely be returning. professional, I also liked that they send you a video of how your car is looking. I'll definitely be returning. More

Your labor rates and parts are insane. Auto parts stores with OEM replacement parts cost alot less and often exceed the manufacturers specifications. Auto parts stores with OEM replacement parts cost alot less and often exceed the manufacturers specifications. More

The dealership treats its customers with respect. Customers get clear explanations of the kind of services being done on their vehicles. Chris Ziegler always takes good care of me. Customers get clear explanations of the kind of services being done on their vehicles. Chris Ziegler always takes good care of me. More

Claimed they couldn't hear the engine ticking over the exhaust. Started the car after picking it up and could immediately hear the ticking that I brought it in for. I even sent them a video afterwards of exhaust. Started the car after picking it up and could immediately hear the ticking that I brought it in for. I even sent them a video afterwards of the noise with no reply. More

I trust the service department. They always do a great job. Communication is excellent. Great They always do a great job. Communication is excellent. Great More